Customer Care Executive

1 day ago

Lucknow Uttar Pradesh, India CLICKRETINA PRIVATE LIMITED Full time

**Location: Lucknow**

**Salary: 8,000 - 15,000 per month**

**Experience: 0**

We are actively seeking enthusiastic individuals to join our team as Customer Care Executives. If you are passionate about helping customers and have strong communication skills, we encourage you to apply

**Key Responsibilities**:

- **Customer Support**: Assist customers by addressing inquiries, resolving complaints, and providing clear, empathetic communication. A natural problem-solver, you’ll confidently troubleshoot issues and investigate to find the best solutions.
- **Communication & Writing**: Exceptional written and verbal communication skills are essential to effectively handle customer interactions.
- **Technical Skills**: Basic tech knowledge, along with proficiency in Excel, is required to manage and track customer information efficiently.
- **Monitoring & Feedback**: Continuously monitor customer interactions to identify opportunities for improvement and gather insights to help decision-makers.

**Qualifications**:

- Good communication skills
- Basic computer and Excel knowledge
- Patient, empathetic, and customer-oriented

Pay: ₹8,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Location**:

- Lucknow, Uttar Pradesh (preferred)

Work Location: In person

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