Customer Care Executive

9 hours ago


Gomtinagar Lucknow Uttar Pradesh, India Careerly Consulting Full time ₹ 8,000 - ₹ 12,000 per year

Job Description — Customer Care Executive (Vodafone Idea Process)

We are hiring a Customer Care Executive for the Vodafone Idea (Vi) process. The ideal candidate should be confident, customer-focused, and able to handle queries with patience and clarity.

Key Responsibilities

  • Handle inbound & outbound customer calls
  • Resolve customer queries related to Vi services, plans, billing, and network issues
  • Provide accurate information and ensure customer satisfaction
  • Maintain call records & follow communication guidelines
  • Escalate complex issues to the concerned department when needed

Requirements

  • Minimum 6 months – 1 year experience in customer support (freshers with good communication can also apply)
  • Good Hindi & basic English communication skills
  • Ability to handle pressure and work in a fast-paced environment
  • Familiarity with telecom services is a plus

Salary

  • ₹8,000 – ₹12,000 (depending on experience)

Location

  • On-site

Apply

Job Type: Full-time

Pay: ₹8, ₹12,000.00 per month

Work Location: In person



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