Customer Care Executive
9 hours ago
Job Description — Customer Care Executive (Vodafone Idea Process)
We are hiring a Customer Care Executive for the Vodafone Idea (Vi) process. The ideal candidate should be confident, customer-focused, and able to handle queries with patience and clarity.
Key Responsibilities
- Handle inbound & outbound customer calls
- Resolve customer queries related to Vi services, plans, billing, and network issues
- Provide accurate information and ensure customer satisfaction
- Maintain call records & follow communication guidelines
- Escalate complex issues to the concerned department when needed
Requirements
- Minimum 6 months – 1 year experience in customer support (freshers with good communication can also apply)
- Good Hindi & basic English communication skills
- Ability to handle pressure and work in a fast-paced environment
- Familiarity with telecom services is a plus
Salary
- ₹8,000 – ₹12,000 (depending on experience)
Location
- On-site
Apply
Job Type: Full-time
Pay: ₹8, ₹12,000.00 per month
Work Location: In person
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