
Customer Care Executive
6 hours ago
**Customer Care Representative**
**We are looking for an enthusiastic Customer Care Representative to help generate sales and build customer relationships by closing deals over the phone.**
**Key Responsibilities**:
- Contact potential customers to promote products/services using provided scripts.**
**- Answer customer inquiries and address any concerns.**
**- Understand customer needs to close sales effectively.**
**- Refer prospects to the field sales team when needed.**
**- Update customer information and process orders accurately.**
**- Handle customer complaints to uphold the company’s reputation.**
**- Work towards meeting sales targets and contribute to future growth.**
**- Maintain detailed records of calls and sales activities.**
**Requirements and Skills**:
- Interest in telesales or sales/customer service roles.**
**- Ability to meet sales goals, preferably over the phone.**
**- Familiarity with CRM software and phone systems (preferred).**
**- Quick learner, able to explain products/services clearly.**
**- Strong English communication skills.**
**- Good interpersonal and negotiation abilities.**
**- Ability to handle rejection and stay calm under pressure.**
**Location: IIM Road, Maharishi University, Lucknow**
**Salary-8k to 15k**
**Full-time Onsite**
**Contact: 8887422792**
Pay: ₹8,000.00 - ₹15,000.00 per month
Supplemental Pay:
- Commission pay
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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