Restaurant Host/hostess

4 days ago


Chengalpattu Chennai Tamil Nadu, India SRM Hotels Full time

A Restaurant Hostess is responsible for providing a warm welcome to guests, managing reservations, seating them efficiently, and ensuring a positive dining experience. They also handle waitlists, provide accurate wait times, and may assist with busing or serving duties. Key Responsibilities:

- **Greeting and Welcoming Guests**:Providing a friendly and professional greeting to all guests as they enter the restaurant.
- **Managing Reservations**:Taking and confirming reservations, both in person and over the phone, and maintaining a reservation system.
- **Seating Guests**:Guiding guests to their assigned tables, ensuring a smooth and efficient seating flow.
- **Waitlist Management**:Maintaining a waitlist during busy periods, providing accurate wait times to guests, and communicating any delays.
- **Assisting with Customer Service**:Providing assistance to guests with inquiries, requests, and resolving any issues.
- **Ensuring a Pleasant Dining Experience**:Making sure guests have a comfortable and positive experience from the moment they enter the restaurant to the time they leave.
- **Potential Busier and Serving Duties**:In some roles, hostesses may also assist with busing tables or taking drink orders.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person



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