Hostess

1 day ago

Royapettah Chennai Tamil Nadu, India Bajoria Hospitality LLP Full time

**Job Summary**:
We are seeking a well-groomed, articulate, and service-oriented **Hostess** to be the first point of contact for guests at our Experience Center. As a brand ambassador, you will play a key role in creating a welcoming atmosphere, guiding visitors through the space, and ensuring every guest has a seamless and memorable experience.

**Key Responsibilities**:

- Greet and welcome all visitors with warmth and professionalism.
- Maintain a strong brand presence and uphold the highest standards of customer service.
- Provide guided introductions to the experience center's zones/products/features.
- Manage visitor flow and wait times, ensuring an organized and smooth guest journey.
- Coordinate with different departments (tech/demo staff, sales, service teams) to ensure guests’ needs are met.
- Maintain cleanliness, orderliness, and ambiance of the reception and visitor areas.
- Handle guest queries, offer beverages or refreshments if applicable.
- Maintain accurate records of daily visitors and appointments.
- Assist in event coordination, VIP visits, and other promotional activities hosted in the center.
- Support basic administrative tasks like appointment confirmations, feedback collection, and call handling.

**Requirements**:

- **Education**: Graduate or Diploma in Hospitality / Communications / Event Management or equivalent.
- **Experience**: 1-3 years of experience in a front office, hospitality, or luxury retail environment.
- **Skills**:

- Excellent communication and interpersonal skills
- Well-groomed and confident demeanor
- Fluent in English; knowledge of additional regional/local languages is a plus
- Customer-centric mindset and problem-solving approach
- Proficiency with MS Office and front desk software (CRM experience is a plus)

**Working Hours**:
8 to 9 hours, 6 days a week

**What We Offer**:

- A premium working environment and the chance to represent a reputed brand.
- Opportunities for professional growth within a customer-centric and dynamic team.
- Competitive salary, performance incentives, and training support.

Pay: ₹30,000.00 - ₹40,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay
- Performance bonus

Work Location: In person

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