Customer Support Executive

2 days ago


Mohali, India SRP Digital Services Pvt. Ltd. Full time

**Customer Support Executive Responsibilities**:

- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.

**Customer Support Executive Requirements**:

- A bachelor’s degree in administration or a related field.
- A minimum of 3 years experience.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.

**Salary**: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Flexible shift
- Monday to Friday

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 3 years (preferred)
- Customer service: 3 years (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9875905673



  • Mohali, Punjab, India Customer Solutions Full time ₹ 2,40,000 - ₹ 7,20,000 per year

    Position Overview:We are seeking a dedicated Customer Care Executive to join our team for a night shift position, handling operations for our US-based process. The ideal candidate should have prior experience working in a US shift environment, demonstrating excellent English language proficiency and communication skills.Key Responsibilities:· Handle inbound...


  • Mohali, India SRP US Logistics Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. Planning the training and standardization of service delivery. - Monitoring the work of individual...


  • Mohali, Punjab, India Apex One Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Hiring Alert: Customer Support Executive (Agriculture) – MohaliLocation: MohaliDesignation: Customer Support Executive – AgricultureSalary: Up to ₹20,000 per monthShift: Day ShiftEligibility Criteria:Qualification: Graduate with Agriculture background (B.Sc Agriculture or related field preferred)Experience: Freshers or candidates with relevant...


  • Mohali, India Teleperformance Full time

    Teleperformance is hiring for the role of Customer Support Executive. Work Location: Mohali **Responsibilities**: - Providing exceptional customer support experience to the customer over the phone. - Previous experience in a customer support role is a plus. - Ability to multi-task, set priorities and a self-starter. - Customer Care Representative must be...


  • Mohali, Punjab, India Zouma Full time ₹ 3,60,000 - ₹ 5,40,000 per year

    Job Description: Customer Support Executive (Voice Process) - U.K.About the RoleWe are seeking a dedicated and professional Customer Support Executive to join our team, specializing in a voice-based process for our clients in the U.K. The ideal candidate will be the first point of contact for our customers, providing exceptional service, resolving inquiries,...


  • Mohali, Punjab, India Kalyan Business Solutions Full time ₹ 3,00,000 - ₹ 3,60,000 per year

    Job Description: Customer Support ExecutiveLocation: Mohali, PunjabCustomer Support Executive ensure the satisfaction and loyalty of customers in multiple industries, including e-commerce, telecommunications and service sectors. They are responsibilies for providing assistance, resolving issues and addressing customers inquiries to ensure a seamless and...


  • Mohali, Punjab, India Zouma Full time ₹ 3,00,000 - ₹ 5,40,000 per year

    Customer Support Executive – UK ShiftLocation: Mohali (Onsite)Shift Timing: UK Shift (1:00 PM – 10:00 PM IST)Experience: 1–3 yearsEducation: Graduate (any stream)About the Role:We're looking for enthusiastic and customer-focused professionals to join our support teamIf you enjoy solving problems, communicating clearly, and creating a smooth experience...


  • Mohali, Punjab, India Asrit Technologies Pvt. Ltd Full time ₹ 1,80,000 - ₹ 2,64,000 per year

    We are seeking a dedicated and enthusiastic IT Customer Support Executive to join our team Key Responsibilities:Customer Interaction: Respond to customer inquiries via phone, email, live chat, or other communication channels in a professional and courteous manner.Issue Resolution: Address customer complaints and resolve issues effectively and efficiently...


  • Mohali, Punjab, India Bridging Technology Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Bridging Technologies is hiring for Customer Support Executive :Experience: 2+ years in international voice processLocation: MohaliJob SummaryWe are hiring a Customer Support Executive to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do...


  • Mohali, Punjab, India Leom International Full time ₹ 11,200 - ₹ 48,000 per year

    HiringCustomer Support Executive (Voice + Chat) Mohali | 11k–16k Hindi & English 12th Pass/Freshers welcome Good comms & basic computer skills Apply now: [ / ]