Customer Support Executive

13 hours ago


Mohali, India SRP US Logistics Full time

**Customer Support Executive Responsibilities**:

- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures. Planning the training and standardization of service delivery.
- Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team. Customer Support Executive

**Requirements**:

- A bachelor’s degree in administration or a related field.
- A minimum of 3 years experience.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.

**Salary**: ₹20,000.00 - ₹40,000.00 per month

**Benefits**:

- Commuter assistance
- Food provided
- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Evening shift
- Flexible shift
- Monday to Friday
- Night shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 3 years (preferred)
- Customer service: 3 years (required)

**Language**:

- English (preferred)

**Speak with the employer**

+91-XXXXXXXXXX



  • Mohali, India SRP Digital Services Pvt. Ltd. Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Monitoring the work of individual...


  • Mohali, India SEO Discovery Pvt Ltd Full time

    SEO Discovery Private Limited is looking for a "Customer Support Executive" to join our growing team. **Responsibilities**: - Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns. - Responsible for maintaining a high level of professionalism with clients and working to establish a...


  • Mohali, India BeeSolver Technology Pvt Ltd Full time

    **Responsibilities** - Understanding the products and services provided by the company. - Managing a team of Customer Support Representatives. - Resolving customer complaints and queries. - Providing detailed information to customers. - Monitoring the performance of individual representatives. - Assisting the HR department with hiring new employees. -...


  • Mohali, India Asrit Technologies Pvt. Ltd Full time

    We are seeking a dedicated and enthusiastic IT Customer Support Executive to join our team Key Responsibilities: Customer Interaction: Respond to customer inquiries via phone, email, live chat, or other communication channels in a professional and courteous manner. Issue Resolution: Address customer complaints and resolve issues effectively and efficiently...


  • Mohali, Punjab, India Bridging Technology Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Bridging Technologies is hiring for Customer Support Executive :Experience: 2+ years in international voice processLocation: MohaliJob SummaryWe are hiring a Customer Support Executive to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do...


  • Mohali, India Zouma Full time

    Job Summary: We are looking for a dedicated and customer-focused Customer Support Executive fluent in Filipino/Tagalog to join our support team. The ideal candidate will be responsible for providing excellent service to our Filipino-speaking customers via phone, email, chat, and other communication channels. You will be the first point of contact for...


  • Mohali, Punjab, India Zouma Full time ₹ 10,00,000 - ₹ 12,00,000 per year

    Job Summary:We are looking for a dedicated and customer-focused Customer Support Executive fluent in Filipino/Tagalog to join our support team. The ideal candidate will be responsible for providing excellent service to our Filipino-speaking customers via phone, email, chat, and other communication channels. You will be the first point of contact for...


  • Mohali, Punjab, India Apex One Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Job Title: Customer Support Executive – BPOLocation:MohaliEducation: Graduates.Experience: 1 year if 12th pass/Fresher Graduate with Excellent Communication SkillsCommunication Skills: Excellent verbal and written communication in EnglishSalary (International) : In-hand salary up to 30K, subject to variation based on location & Experience. Provided your...


  • Mohali, India Bridging Technologies Full time

    **Bridging Technologies is hiring for Customer Service Executive**: **Experience**:1+ years in international voice process **Location**: Mohali **Job Summary** We are hiring a Customer Service Agent to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication...


  • Mohali, Punjab, India Teleperformance (TP) Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    We are looking for a highly skilled and motivated Customer Support Executive to join our team in the International sector.The ideal candidate should have 0 to 3 years of experience.Roles and ResponsibilityHandle customer inquiries and resolve issues professionally.Provide excellent customer service through various communication channels.Collaborate with...