
Front Office Assistant
2 weeks ago
**Job Summary**:
**Key Responsibilities**:
- **Guest Reception & Interaction**:
- Greet guests warmly upon arrival and ensure a smooth check-in/check-out process.
- Provide exceptional customer service by addressing guest queries, complaints, or requests promptly and efficiently.
- Assist guests with reservations, changes, and cancellations.
- Maintain knowledge of room availability, current bookings, and upcoming guest arrivals.
- **Front Desk Management**:
- Maintain accurate records of guest information, transactions, and any special requests.
- Ensure proper billing, receipts, and payment processing.
- Coordinate with housekeeping and maintenance departments to ensure guest rooms are ready and any issues are resolved promptly.
**Job Types**: Full-time, Permanent
Pay: ₹10,000.00 - ₹12,000.00 per month
Schedule:
- Rotational shift
Supplemental Pay:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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