Front Office Assistant

1 day ago

Kochi Kerala, India HOTEL LUMINARA Full time

We are looking for a capable and friendly front office assistant to work at our reception area. In this role, your duties will include answering incoming calls, scheduling appointments, and welcoming visitors. You may also be required to order office supplies.

**Front Office Assistant Responsibilities**:

- Reporting to management and performing administrative duties.
- Answering telephone calls, as well as screening and forwarding calls.
- Scheduling and confirming appointments, meetings, and events.
- Welcoming and assisting visitors in a friendly and professional manner.
- Handling basic inquiries and sorting mail.
- Copying, scanning, and filing documents.
- Monitoring office supplies and ordering replacements.
- Keeping the reception area tidy and observing professional etiquette.
- Performing other administrative tasks, if required.

**Front Office Assistant Requirements**:

- BSC/diploma in hospitality management/tourism/aviation.
- Formal qualification in office administration, secretarial work, or related training.
- 2-3 years of experience in a similar role.
- Exceptional ability to create a welcoming environment.
- Experience in answering and screening calls, as well as scheduling appointments.
- Ability to observe business etiquette and maintain a professional appearance.
- Proficiency in appointments scheduling and call forwarding systems, such as Resource Guru and AVOXI.
- Working knowledge of printers, copiers, scanners, and fax machines.
- Excellent interpersonal and communication skills.
- IF PART TIME (NIGHT SHIFT ONLY PROVIDE)

FOOD AND ACCOMODATION PROVIDED FOR FULL TIME CANDIDATE

**Job Types**: Full-time, Part-time, Permanent

Pay: ₹8,000.00 - ₹14,000.00 per month

Expected hours: 8 per week

**Benefits**:

- Food provided

Schedule:

- Night shift
- Rotational shift

**Language**:

- English (required)

Work Location: In person

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