Front Office Assistant

5 hours ago


Kochi Kerala, India Royal casa properties LLP Full time

**Job Summary: Front Office Associate**

We are looking for a dedicated and friendly Front Office Receptionist/Associate to join our team at our Cochin hotel. As the first point of contact for our guests, you will play a pivotal role in ensuring a seamless and professional experience. Your commitment to excellent guest service, along with your ability to manage the front office operations efficiently, will contribute to the success of our hotel.

**Responsibilities**:

- Welcome and check-in guests with a warm, professional, and friendly demeanor, ensuring a positive first impression.
- Address guest inquiries, requests, and concerns in a courteous and prompt manner.
- Provide guests with detailed information about hotel services, amenities, and local attractions.
- Coordinate with other hotel departments to fulfill guest needs and requests in a timely manner.
- Manage reservations, cancellations, and room assignments efficiently.
- Answer and forward phone calls, ensuring that guest needs are addressed promptly.
- Handle C-FORM data entry and ensure all necessary documentation is completed accurately.
- Assist with sorting mail and handling basic inquiries.
- Process payments, handle cash transactions, and maintain accurate financial records.
- Maintain an organized, clean, and welcoming front desk area.
- Utilize hotel management software to check guests in and out, and update guest information.

**Requirements**:

- Bachelor’s Degree/Diploma in Hospitality, Aviation, or a related field.
- 1 year of experience in front office operations and guest services.
- Strong communication, customer service, and problem-solving skills.
- Ability to thrive under pressure while meeting targets and deadlines.
- Familiarity with hotel management software and Microsoft Office.
- Strong team-building skills and a high degree of integrity and ethics.

**Job Type**: Permanent

Pay: ₹10,000.00 - ₹17,000.00 per month

Ability to commute/relocate:

- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (preferred)

Work Location: In person



  • Kochi, Kerala, India HOTEL LUMINARA Full time

    We are looking for a capable and friendly front office assistant to work at our reception area. In this role, your duties will include answering incoming calls, scheduling appointments, and welcoming visitors. You may also be required to order office supplies. **Front Office Assistant Responsibilities**: - Reporting to management and performing...


  • Kochi, Kerala, India THE AVENUE REGENT Full time

    **Job Summary**: The Front Office Assistant is the first point of contact for guests and plays a vital role in providing exceptional customer service. Responsible for handling check-in/check-out procedures, managing guest inquiries, reservations, and ensuring smooth front desk operations in alignment with the hotel's standards and policies. **Key...


  • Palarivattom, Kochi, Kerala, India Affable Management Services Full time

    **Job Title: Front Office Executive/Receptionist** **Location**: kochi **Department**: Front Office/Administration **Job Summary**: We are seeking a highly organized and personable Front Office Executive/Receptionist to be the first point of contact for our company. This role requires exceptional customer service skills, strong communication abilities,...


  • Maradu, Kochi, Kerala, India Infinity Ideas Full time

    We are looking for a capable and friendly front office assistant to work at our reception area. In this role, your duties will include answering incoming calls, scheduling appointments, and welcoming visitors. You may also be required to order office supplies. **Front Office Assistant Responsibilities**: - Reporting to management and performing...


  • Kochi, Kerala, India AD HOUSE Full time

    We are looking for a Front Office Assistant enthusiastic professional, passionate about advertising, to work with us. **Responsibilities**: Responsible for brand planning and brand management. Maintain client business relationships Understand client briefs and deliver effectively Be the lead on the account by having in-depth domain...

  • Front Office

    2 days ago


    Kochi, Kerala, India AEC Studies Pvt. Ltd. Full time

    As a Front Office staff, you will be responsible for managing the day-to-day operations of the front desk, ensuring a positive experience for students, parents, and staff. You will be the first point of contact for anyone entering the institution and will handle inquiries, provide information, and direct visitors appropriately. This position requires a...

  • Front Office Admin

    2 weeks ago


    Kochi, Kerala, India Zeak us solution Full time

    **Front Office Cum Admin**(Female Only) **Location**: Pallimukku **Salary**: ₹12,000 per month **Experience Level**: Fresher (No experience required) **Job Summary**: We are looking for a dedicated, organized, and energetic **Front Office Cum Admin** executive to manage the front office and assist in day-to-day administrative tasks. The role involves...


  • Kochi, Kerala, India HOTEL SIENA CENTRAL PVT LTD Full time

    Minimum 1 Year Experience Required **Job Types**: Full-time, Permanent Pay: From ₹13,000.00 per month **Benefits**: - Provident Fund Schedule: - Rotational shift **Education**: - Bachelor's (preferred) **Experience**: - Front Office Assistant: 1 year (preferred) - total work: 1 year (preferred) **Language**: - English (preferred) - Malayalam...


  • Kochi, Kerala, India IAMT INSTITUTE OF MANAEMENT AND TECHNOLOGY Full time

    **Job Summary**: **Key Responsibilities**: - **Teaching**: - Deliver lectures, workshops, and practical sessions on front office operations, customer service, and hospitality management. - Prepare lesson plans, course materials, and assessments aligned with the curriculum. - Provide hands-on training in front office software, reservation systems, and...

  • Front Office Staff

    1 week ago


    Kochi, Kerala, India Zeak us solution Full time

    **Front Office Staff** **Location**: kochi,kerala **Gender: Female** **Experience Required**: Minimum 6 months **Salary**: ₹12,000 per month + Incentives **Key Responsibilities**: - Greet and assist visitors, providing a welcoming environment. - Answer phone calls, handle inquiries, and route calls to appropriate departments. - Maintain the front office...