Customer Service Adviser

**Roles and Responsibilities**: - Handle investigation, resolution, and reporting of all customer and client-related complaints. - Accurately log all complaints into the internal system and ensure they are followed through to completion. - Take full ownership of queries and provide prompt, effective resolutions. - Escalate unresolved issues or complaints to...

**Job description** **Location - Dibon Building Fifth Floor, Sector 67 Mohali, Punjab.** **High incentives.** **No Work from home.** - Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations - Provide relevant information, brochures and publications (guides,...

Position Overview:We are seeking a dedicated Customer Care Executive to join our team for a night shift position, handling operations for our US-based process. The ideal candidate should have prior experience working in a US shift environment, demonstrating excellent English language proficiency and communication skills.Key Responsibilities:· Handle inbound...

Greet customers when they arrive at the parts and service center and direct them to an available mechanic - Consult with mechanics about necessary repairs and possible alternatives to expensive work - Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options - Answer questions about service...

We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars. The service advisor will ensure customer...

**Location**: Mohali, India **Shift**: UK Shift (Mon - Sat) **Key Responsibilities**: - Confidently communicate with customers and proactively follow up on their inquiries to ensure a seamless customer service experience. - Provide customers with accurate and timely information to resolve their issues or inquiries effectively. - Accurately receive and...

**JD for CS as below**: EVENING SHIFT - Shift Timings - 13:30hrs till 23:30hrs (IST) - Answer phone calls in a professional manner and provide information about products and services as requested by the customer. - Keep records of interaction of customers, keeping records of details of customer complaints, inquiries and comments. - Render Administrative...

We are looking for enthusiastic and customer-focused Customer Care Executives to join our team. As a Customer Care Executive, you will be responsible for handling customer queries, providing product/service information, and ensuring a smooth customer experience. Key Responsibilities: - Handle inbound and outbound calls effectively. - Resolve customer...

We are gauging for a customer service representative to handle customer concerns and to resolve any issues. The role involves evaluating customer inquiries, establishing complaints, and steering customer service across diverse contact platforms. Success in this position requires a calm demeanor in addressing troubled customers, as well as active experience...

A Customer Service Representative is responsible for accepting and coordinating all and any customer/broker requirements as needed. A Customer Service Representative is responsible for completing tracing tasks in a timely and efficient manner. A customer service representative is responsible for ensuring that all pick up and delivery appointments are...