Customer Service Adviser

**Roles and Responsibilities**: - Handle investigation, resolution, and reporting of all customer and client-related complaints. - Accurately log all complaints into the internal system and ensure they are followed through to completion. - Take full ownership of queries and provide prompt, effective resolutions. - Escalate unresolved issues or complaints to...

**Position Overview**: **Key Responsibilities**: - Handle inbound and outbound customer calls in a professional and courteous manner. - Provide accurate information regarding products/services and resolve customer inquiries effectively. - Assist customers with placing orders, processing returns, and resolving complaints or issues. - Maintain thorough...

**Job description** **Location - Dibon Building Fifth Floor, Sector 67 Mohali, Punjab.** **High incentives.** **No Work from home.** - Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations - Provide relevant information, brochures and publications (guides,...

Position Overview:We are seeking a dedicated Customer Care Executive to join our team for a night shift position, handling operations for our US-based process. The ideal candidate should have prior experience working in a US shift environment, demonstrating excellent English language proficiency and communication skills.Key Responsibilities:· Handle inbound...

Greet customers when they arrive at the parts and service center and direct them to an available mechanic - Consult with mechanics about necessary repairs and possible alternatives to expensive work - Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options - Answer questions about service...

**Role Description** This is a full-time on-site role for a Customer Service Representative.The Customer Service Representative will be responsible for providing exceptional customer support, ensuring customer satisfaction, and delivering a superior customer experience on a day-to-day basis. **Qualifications** Customer Service Representatives and Customer...

We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars. The service advisor will ensure customer...

**Location**: Mohali, India **Shift**: UK Shift (Mon - Sat) **Key Responsibilities**: - Confidently communicate with customers and proactively follow up on their inquiries to ensure a seamless customer service experience. - Provide customers with accurate and timely information to resolve their issues or inquiries effectively. - Accurately receive and...

**JD for CS as below**: EVENING SHIFT - Shift Timings - 13:30hrs till 23:30hrs (IST) - Answer phone calls in a professional manner and provide information about products and services as requested by the customer. - Keep records of interaction of customers, keeping records of details of customer complaints, inquiries and comments. - Render Administrative...

**Females Preferred** **Job Profile**:Customer Care Executive **Job Role**: - handling customer concerns and complaints in a timely manner - informing customers of upcoming promotions or deals - establishing a positive rapport with all clients and customers in person or via phone - forming reports based on customer satisfaction statistics and helping...