Collections and Recovery Policy

2 weeks ago

Mumbai, India Citi Full time

The Risk Policy Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

**Responsibilities**:

- Design and manage collection strategy across portfolio and buckets for pre-write off accounts. Regularly review policy and performance.
- Regularly review segmentation/collection treatments and identify business opportunity with analytic support. Leverage sophisticated statistical tools like TRIAD/ decision tree, etc. are as keys to segment portfolio and implement targeted actions.
- Implement champion/challengers and support roll out based on cost/benefit justification.
- Review, implement and ensure collection policy/procedure is in compliance with local and global regulations and policy requirements. regulatory/requirement.
- Ensure effectiveness and validity of scoring models.
- Ensure that the quality of the portfolio is within standard by monitoring and reviewing performance in terms of delinquency, credit losses, profitability and booking profile at segment and vintage levels
- Generates, analyzes, and presents relevant performance MIS/reports.
- Aids initiatives on new volume growth, process streamlining, and compliance to global credit and risk policies and local laws and regulations

**Qualifications**:

- 5-7 years previous experience
- Proficient analytical and quantitative skills. - Excellent computer skills and programming ability
- Good command in both written and spoken English.
- Dedicated and focused, able to prioritize and complete multiple tasks at the same time and follow through to achieve project goals.
- Fast leaner and good attitude
- Thorough and highly attentive to detail
- Able to produce quality and accurate output under very tight deadlines

**Education**:

- Bachelor’s/University/Masters degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
- **Job Family Group**:
Risk Management
- **Job Family**:
Risk Policy
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

  • Collections Risk Policy-c12

    1 day ago

    Mumbai, India Citi Full time

    Role Outline/Job Summary This position is within the Branded Cards Collections and Recovery Risk team. As part of the Citi Branded Cards Risk Management team, this position will: **Responsibilities**: Must have capability to clearly develop and communicate analysis Optimizing existing collections and recovery strategies and developing/testing new strategies...

  • Recovery Team Lead

    3 days ago

    Mumbai, Mumbai Suburban, Navi Mumbai, India R2R Consultants Llp Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    to We are looking for a Recovery Team Lead to oversee and guide our recovery/collections team, ensuring performance targets are achieved while maintaining compliance with company policies and regulatory standards .Location : SionKey Responsibilities:Lead, motivate, and manage a team of recovery/collections executives to meet monthly and quarterly...

  • Recovery Manager

    3 days ago

    Chennai, Hyderabad, Mumbai, India Clix Capital Services Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Key Responsibilities:Develop and implement effective recovery strategies for overdue loans and delinquent accounts.Manage both in-house and outsourced collection setups, including agency onboarding, performance monitoring, and escalation handling.Analyze MIS reports to track portfolio performance, identify critical cases, and guide recovery actions.Ensure...

  • Field Collection Executive

    1 day ago

    Mumbai, India ENTITLED SOLUTIONS PRIVATE LIMITED Full time

    **Responsibilities**: Collection II Recovery - Arrange In-Person Visits To Collect Outstanding Payments Or Unsubmitted Documents. - Ensure Collected Material Is Submitted Safely And Maintain Up-To-Date Records. - Be Aware Of Collections Policy For Effective Implementation And Take Necessary Legal Actions In Case Of Defaulters. **Qualifications**: -...

  • Executive-Collections

    2 weeks ago

    Mumbai, India White Force Full time

    Job description What you will work on: ● Manage and monitor overdue accounts for unsecured loans. ● Conduct field visits for follow-ups and recovery from delinquent customers. ● Engage with customers to negotiate and resolve repayment issues. ● Maintain accurate records of all communications and collection efforts. ● Coordinate with internal teams...

  • Tele Collection Executive

    1 week ago

    Mumbai, Maharashtra, India ENTITLED SOLUTION Full time

    **Responsibilities**: Collection II Recovery - Ensure Collected Material Is Submitted Safely And Maintain Up-To-Date Records. - Be Aware of Collections Policy for Effective Implementation and Take Necessary Legal Actions In Case Of Defaulters. - Follow up with the team Manager for completion of requirements and communication with the customer till closer -...

  • Collection Executive

    1 week ago

    Navi Mumbai, Maharashtra, India Adhaan Solutions Pvt Ltd Full time

    **Job Summary**: **Key Responsibilities**: - **Debt Recovery**: - Follow up on overdue accounts and ensure timely recovery of dues. - **Customer Interaction**: - Communicate professionally with customers to explain payment terms and resolve disputes. - Address queries or concerns related to outstanding amounts. - **Account Management**: - Maintain...

  • Collection Executive

    3 days ago

    Mumbai, Maharashtra, India yahoo Full time

    Job Description : Collection Executive *Key Responsibilities* 1. Debt Recovery Contact customers to remind them of outstanding debts. Negotiate repayments plans and terms with debtors. 2. Communications Maintain clear and professional communications with debtors through Document all communication and agreements. 3. Customer Relation Handle customer...

  • Credit Control Recovery Executive

    1 week ago

    Lower Parel, Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full time

    **Designation**:Credit Control cum Recovery Executive **Experience**: 3+ Years **Salary**: 25-30k Permonth **Job Summary**: The Credit Control cum Recovery Executive is responsible for managing the credit control and recovery processes within the publication house. This role involves monitoring and ensuring timely collection of outstanding payments from...

  • Collection Executive

    1 week ago

    Mumbai, Maharashtra, India Ambit Finvest Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Role & responsibilities1+ years experience in collections management of Unsecured Business Loan.Strong knowledge of bucket management, credit collection, debt collection, debt recovery.Proven track record of achieving collection targets and improving debt recovery rates.Knowledge of debt collection laws and regulations.