Recovery Manager

1 day ago

Chennai Hyderabad Mumbai, India Clix Capital Services Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Key Responsibilities:

  • Develop and implement effective recovery strategies for overdue loans and delinquent accounts.
  • Manage both in-house and outsourced collection setups, including agency onboarding, performance monitoring, and escalation handling.
  • Analyze MIS reports to track portfolio performance, identify critical cases, and guide recovery actions.
  • Ensure timely follow-ups with customers for settlements, repayments, and resolution of overdue accounts.
  • Collaborate with legal teams to initiate appropriate legal actions for asset restructuring and recovery in loss cases.
  • Monitor collection efficiency through forward flow, backward flow, resolution bucketing, and other analytical frameworks.
  • Ensure adherence to internal policies and regulatory compliance in all recovery processes.
  • Provide regular updates to senior management on recovery performance, risks, and strategic interventions.

Qualifications & Skills:

  • Bachelors degree).
  • 3-8 years of experience in collections and recovery, preferably in financial services or lending institutions.
  • Strong understanding of legal recovery processes and regulatory guidelines.
  • Excellent analytical, negotiation, and communication skills.
  • Experience in managing teams and external agencies.
  • Proficiency in MS Excel, MIS reporting, and recovery tools.

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