Collection Executive

2 days ago


Navi Mumbai Maharashtra, India Adhaan Solutions Pvt Ltd Full time

**Job Summary**:
**Key Responsibilities**:

- **Debt Recovery**:

- Follow up on overdue accounts and ensure timely recovery of dues.
- **Customer Interaction**:

- Communicate professionally with customers to explain payment terms and resolve disputes.
- Address queries or concerns related to outstanding amounts.
- **Account Management**:

- Maintain accurate records of payment statuses and collection activities.
- Regularly update internal systems with payment details and relevant notes.
- **Compliance**:

- Ensure adherence to company policies, industry regulations, and legal guidelines during the collection process.
- Manage sensitive customer data with confidentiality.
- **Reporting**:

- Prepare and submit periodic reports on collection activities, outstanding debts, and recovery progress.
- Identify patterns in non-payment and recommend strategies to improve collections.
- **Collaboration**:

- Work closely with the sales and finance teams to resolve account discrepancies and disputes.
- Escalate complex cases to senior management as needed.

Pay: ₹18,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Work Location: In person



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