
Collection Executive
2 days ago
**Job Summary**:
**Key Responsibilities**:
- **Debt Recovery**:
- Follow up on overdue accounts and ensure timely recovery of dues.
- **Customer Interaction**:
- Communicate professionally with customers to explain payment terms and resolve disputes.
- Address queries or concerns related to outstanding amounts.
- **Account Management**:
- Maintain accurate records of payment statuses and collection activities.
- Regularly update internal systems with payment details and relevant notes.
- **Compliance**:
- Ensure adherence to company policies, industry regulations, and legal guidelines during the collection process.
- Manage sensitive customer data with confidentiality.
- **Reporting**:
- Prepare and submit periodic reports on collection activities, outstanding debts, and recovery progress.
- Identify patterns in non-payment and recommend strategies to improve collections.
- **Collaboration**:
- Work closely with the sales and finance teams to resolve account discrepancies and disputes.
- Escalate complex cases to senior management as needed.
Pay: ₹18,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Work Location: In person
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