Customer Success Associate

1 week ago

Makarba Ahmedabad Gujarat, India Awarathon Awareness Initiatives Pvt. Ltd Full time

We at Awarathon are looking for passionate and entrepreneurial personnel, for Customer Success Associate (Partnership & Alliance). He must not only be interested in building Brand Awarathon with customer centricity but also exhibit the urge of making a difference in the sales technology space.

About Awarathon

We are a first-of-its-kind AI-enabled, video roleplay platform which ensures your sales teams make the perfect pitch. Consistently.

Our proprietary AI trainer breaks down each element of the perfect sales pitch to provide actionable feedback to reps, so that your company’s message is communicated consistently. From body language to gestures to contextual speech intent, the software maps every key knowledge and skill parameter. Robust, customizable reports help you identify critical gaps and improvement areas.

Since its launch, the Awarathon Platform has seen extensive usage by various trusted brands (including Dr. Reddy's, Glenmark, Bajaj Housing Finance, Sun-pharma, IPCA, Mankind, OPPO Phones, etc.).

Our clients have on an average seen (1) up to 40% reduction in new hire onboard time (2) up to 60% reduction in training cost (3) substantial increase in sales, since the regular usage of our platform.

**Customer Success Associate (Partnership & Alliance) Job Responsibilities**:
Reach out to industry-specific leads by researching, locating, developing, defining, negotiating, and closing business relationships.

**Key Responsibilities**:

- As part of the Partnerships and Alliances team, come up with a strategy to reach out to potential partners through LinkedIn, etc.
- Keeping up with market trends & competitor landscapes.
- Ensure timely follow-ups with partners and check progress on new client acquisition and engagement.Ensure timely renewal intimation to all stakeholders (internal/external).
- Research on markets and industries in which we can make our presence.Complete individual outreach and partnership goals as provided.
- Work with partners to understand their needs and recommend the right product/offering.
- Develop and cultivate strong working relationships with partners.
- Communication with the Client and Internal Teams to ensure smooth delivery and service.
- Provide accurate and timely reporting on partner performance, deal progress, and overall contribution to company growth.

**Requirement**:

- Bachelor's degree in Business, Marketing, Communications, or related field
- 0-2 years of experience in sales
- Strong oral and written communication skills
- Proven ability to meet sales quotas
- Willing to go extra mile for completing sales quotas
- Proficient in Microsoft Office
- Work from Office (mandatory)

Other knowledge/skills

Requisite Skills:

- Sales Operations
- Research skills
- Presentation skills
- Collaboration
- Excellent Communication Skill
- Good Analytical Skill

Technical:

- Knowledge of Telecom Products & Services
- Microsoft Office

Functional:

- Efficient Sales Outreach
- Do research on new target client profiles

Behavioral:

- Dynamic, go-getter with a customer-centric approach
- Excellent presentation skills

Location: Ahmedabad

CTC (Annual): 3 to 3.5 L

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹200,000.00 - ₹400,000.00 per year

Work Location: In person

  • Customer Success Associate

    1 week ago

    Makarba, Ahmedabad, Gujarat, India Awarathon Awareness Initiatives Pvt. Ltd Full time ₹ 3,00,000 - ₹ 3,50,000 per year

    We at Awarathon are looking for, a passionate and entrepreneurial personnel, for CustomerSuccess Associate. He must not only be interested in building Brand Awarathon with customercentricity but also exhibit the urge of making a difference in the sales technology space.About AwarathonWe are a first-of-its-kind AI-enabled, video role-play platform which...

  • Customer Success Associate

    1 week ago

    Makarba, Ahmedabad, Gujarat, India Awarathon Awareness Initiatives Pvt. Ltd Full time ₹ 30,00,000 - ₹ 36,00,000 per year

    We at Awarathon are looking for passionate and entrepreneurial personnel, for Customer Success Associate (Partnership & Alliance). He must not only be interested in building Brand Awarathon with customer centricity but also exhibit the urge of making a difference in the sales technology space.About AwarathonWe are a first-of-its-kind AI-enabled, video...

  • Customer Success Associate

    7 hours ago

    Ahmedabad, Gujarat, India Yushka Cosmetics LLP Full time

    We’re Hiring - CX & Community Associate At Paradyes, we’re on the lookout for someone who can make every customer feel heard, valued, and a part of our growing community. **About the Role** As a CX & Community Associate, you’ll be the go-to person for our customers—helping them post-purchase, solving queries with empathy, and building lasting...

  • Partnership Associate L1

    1 week ago

    Makarba, Ahmedabad, Gujarat, India Awarathon Awareness Initiatives Pvt. Ltd Full time

    **TO WHOMSOEVER IT MAY CONCERN** We at Awarathon are looking for passionate and entrepreneurial personnel, for Customer Success Associate (Partnership & Alliance). He must not only be interested in building Brand Awarathon with customer centricity but also exhibit the urge of making a difference in the sales technology space. **About Awarathon!** We are a...

  • Urgent Required Customer Support Associate

    2 weeks ago

    Ahmedabad, India Success Placement Full time

    Helloo !!! Greetings From Success Placement Consultancy Urgent Required Customer Support Associate. Thanks & Regards, Success Placement Consultancy **Job Types**: Full-time, Fresher Pay: ₹9,870.29 - ₹28,512.95 per month Schedule: - Day shift Ability to commute/relocate: - Ahmedabad, Gujarat: Reliably commute or planning to relocate before...

  • Customer Success Associate

    1 week ago

    Ahmedabad, Gujarat, India Yushka Cosmetics LLP Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    We're Hiring – CX & Community AssociateAt Paradyes, we're on the lookout for someone who can make every customer feel heard, valued, and a part of our growing community.About the RoleAs a CX & Community Associate, you'll be the go-to person for our customers—helping them post-purchase, solving queries with empathy, and building lasting relationships....

  • Customer Success Associate

    4 days ago

    Ahmedabad, India VasyERP Solutions Pvt. Ltd. Full time

    **About Us**: VasyERP (Acquired by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERP products. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India and internationally. **Intro to Role**:As a Customer Success Associate, you will be ensuring the success and...

  • Customer Success Executive

    6 days ago

    Ahmedabad, Gujarat, India baby organo Full time

    **Job description** **Position Title: Customer Success Executive** **Location: Makarba, Ahmedabad (On-Site)** **Role & responsibilities** - Guide customers on how to place, use product or service effectively. - Address and resolve customer issues and complaints with professionalism and empathy. - Maintain accurate records of customer interactions,...

  • Customer Success Associate

    6 days ago

    Ahmedabad, India Almashines Inc. Full time

    Job Description Job Description: Join AlmaShines Technologies as a Customer Success Associate! Location: Ahmedabad, India (Onsite) Employment Type: Full-time, Onsite About Us: AlmaShines Technologies Private Limited, founded by IIT Kanpur alumni, provides innovative cloud-based solutions to educational institutions. We empower institutes to build and manage...

  • Customer Success Associate

    7 hours ago

    Vesu, Surat, Gujarat, India PropVIVO Full time

    **Job Title: Customer Success Associate** **Overview**: The Customer Success Associate plays a crucial role in ensuring excellent customer satisfaction and support for our organization. As a key member of the leadership team, the specialist will help craft our customer-success strategies, building strong relationships with customers and collaborating...