Customer Success Associate

17 minutes ago

Makarba Ahmedabad Gujarat, India Awarathon Awareness Initiatives Pvt. Ltd Full time ₹ 30,00,000 - ₹ 36,00,000 per year

We at Awarathon are looking for passionate and entrepreneurial personnel, for Customer Success Associate (Partnership & Alliance). He must not only be interested in building Brand Awarathon with customer centricity but also exhibit the urge of making a difference in the sales technology space.

About Awarathon

We are a first-of-its-kind AI-enabled, video roleplay platform which ensures your sales teams make the perfect pitch. Consistently.

Our proprietary AI trainer breaks down each element of the perfect sales pitch to provide actionable feedback to reps, so that your company's message is communicated consistently. From body language to gestures to contextual speech intent, the software maps every key knowledge and skill parameter. Robust, customizable reports help you identify critical gaps and improvement areas.

Since its launch, the Awarathon Platform has seen extensive usage by various trusted brands (including Dr. Reddy's, Glenmark, Bajaj Housing Finance, Sun-pharma, IPCA, Mankind, OPPO Phones, etc.).

Our clients have on an average seen (1) up to 40% reduction in new hire onboard time (2) up to 60% reduction in training cost (3) substantial increase in sales, since the regular usage of our platform.

Customer Success Associate (Partnership & Alliance) Job Responsibilities :

Reach out to industry-specific leads by researching, locating, developing, defining, negotiating, and closing business relationships.

Key Responsibilities :

 As part of the Partnerships and Alliances team, come up with a strategy to reach out to potential partners through LinkedIn, etc.

 Keeping up with market trends & competitor landscapes.

 Ensure timely follow-ups with partners and check progress on new client acquisition and engagement.  Ensure timely renewal intimation to all stakeholders (internal/external).

 Research on markets and industries in which we can make our presence.  Complete individual outreach and partnership goals as provided.

 Work with partners to understand their needs and recommend the right product/offering.

 Develop and cultivate strong working relationships with partners.

 Communication with the Client and Internal Teams to ensure smooth delivery and service.

 Provide accurate and timely reporting on partner performance, deal progress, and overall contribution to company growth.

Requirement :

 Bachelor's degree in Business, Marketing, Communications, or related field

 0-2 years of experience in sales

 Strong oral and written communication skills

 Proven ability to meet sales quotas

 Willing to go extra mile for completing sales quotas

 Proficient in Microsoft Office

 Work from Office (Mandatory)

Other knowledge/skills

Requisite Skills:

 Sales Operations

 Research skills

 Presentation skills

 Collaboration

 Excellent Communication Skill

 Good Analytical Skill

Technical:

 Knowledge of Telecom Products & Services

 Microsoft Office

Functional:

 Efficient Sales Outreach

 Do research on new target client profiles

Behavioral:

 Dynamic, go-getter with a customer-centric approach

 Excellent presentation skills

Location: Ahmedabad

CTC (Annual): 3 to 3.5 L

Job Types: Full-time, Permanent, Fresher

Pay: ₹200, ₹400,000.00 per month

Work Location: In person

  • Customer Success Associate

    2 days ago

    Makarba, Ahmedabad, Gujarat, India Awarathon Awareness Initiatives Pvt. Ltd Full time

    We at Awarathon are looking for passionate and entrepreneurial personnel, for Customer Success Associate (Partnership & Alliance). He must not only be interested in building Brand Awarathon with customer centricity but also exhibit the urge of making a difference in the sales technology space. About Awarathon! We are a first-of-its-kind AI-enabled, video...

  • Customer Success Associate

    2 weeks ago

    Ahmedabad, Gujarat, India VasyERP Solutions Full time

    VasyERP (Acquired by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERP products. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India and internationally. **Intro to Role**: As a Customer Success Associate, you will be ensuring the success and satisfaction of...

  • Partnership Associate L1

    2 days ago

    Makarba, Ahmedabad, Gujarat, India Awarathon Awareness Initiatives Pvt. Ltd Full time

    **TO WHOMSOEVER IT MAY CONCERN** We at Awarathon are looking for passionate and entrepreneurial personnel, for Customer Success Associate (Partnership & Alliance). He must not only be interested in building Brand Awarathon with customer centricity but also exhibit the urge of making a difference in the sales technology space. **About Awarathon!** We are a...

  • Customer Success Executive

    2 days ago

    Makarba, Ahmedabad, Gujarat, India 3ffd3002-115a-448f-9266-3478d3c39e98 Full time ₹ 3,00,000 - ₹ 7,00,000 per year

    We're Hiring: Customer Success Executive / Manager (1–10 Years)Location: Ahmedabad | Full-time | Global Client InteractionActowiz Solutions — a fast-growing data technology company (Web Data Scraping, Automation, SaaS) — is looking for Customer Success professionals who can build strong client relationships, ensure smooth project execution, and drive...

  • Customer Success Executive

    9 hours ago

    Ahmedabad, Gujarat, India baby organo Full time

    **Job description** **Position Title: Customer Success Executive** **Location: Makarba, Ahmedabad (On-Site)** **Role & responsibilities** - Guide customers on how to place, use product or service effectively. - Address and resolve customer issues and complaints with professionalism and empathy. - Maintain accurate records of customer interactions,...

  • Customer Success Associate

    4 weeks ago

    Ahmedabad, India Almashines Inc. Full time

    Job Description Job Description: Join AlmaShines Technologies as a Customer Success Associate! Location: Ahmedabad, India (Onsite) Employment Type: Full-time, Onsite About Us: AlmaShines Technologies Private Limited, founded by IIT Kanpur alumni, provides innovative cloud-based solutions to educational institutions. We empower institutes to build and manage...

  • Customer Success Associate

    4 days ago

    Vesu, Surat, Gujarat, India PropVIVO Full time

    **Overview**: The Customer Success Associate plays a crucial role in ensuring excellent customer satisfaction and support for our organization. As a key member of the leadership team, the specialist will help craft our customer-success strategies, building strong relationships with customers and collaborating with cross-functional leaders internally to...

  • Customer Success Executive

    1 week ago

    Ahmedabad, Gujarat, India VasyERP Solutions Pvt. Ltd. Full time

    Intro to Role: As a Customer Success Executive, you will be ensuring the success and satisfaction of organization’s customers. This involves developing and maintaining strong relationships with clients, understanding their needs and goals, and working with them to help achieve their objectives through the use of the company's products and services.What...

  • Customer Success Executive

    4 days ago

    Ahmedabad, Gujarat, India Appitsimple Infotek Pvt Ltd Full time

    **About AppitSimple **About Callhippo CallHippo is a futuristic virtual phone system that revolutionizes communication for businesses of all scales and sizes. Established with the aim of enhancing customer communications and boosting team collaboration, it offers an array of 50+ advanced features. The company has a strong global presence, with footprints in...

  • Design Project Coordinator

    7 days ago

    Ahmedabad, India Customer Success Full time

    Job Description We are seeking a highly organized and proactive Design Project Coordinator to manage design projects and facilitate effective communication with clients through CRM boards. The ideal candidate will ensure seamless coordination between design teams and clients, track project progress, and maintain clear and timely communication to deliver...