Customer Success Executive

2 days ago

Ahmedabad Gujarat, India 9series Full time

**Responsibilities**:

- You will be responsible for customer relations and success management. It includes Customer Profile Verification, calls with Customers, Customer Support, and Customer Feedback Collection.
- Develop and maintain relationships with existing and new customers
- Respond to customer inquiries, concerns, and requests in a timely and professional manner
- Identify opportunities to improve customer relationships and satisfaction
- Provide feedback to management on customer issues and trends
- Resolve customer complaints in a timely and efficient manner
- Monitor customer engagement and provide feedback to management
- Analyze customer data to identify potential opportunities
- Develop customer success plans and strategies
- Collaborate with other departments to ensure customer needs are met

**Requirements**:

- Proficient in English and Hindi Written and Verbal Communication
- Good Knowledge of Computer Basics
- Bachelor’s degree or equivalent experience
- Proven customer service experience in a fast-paced environment
- Excellent verbal and written communication skills
- Ability to remain calm under pressure and handle difficult customer interactions
- Ability to work independently and as part of a team
- Knowledge of customer service principles and practices
- Knowledge of CRM software and processes
- Proficiency in Microsoft Office

**Perks & Benefits**:

- 5 days working
- Family Health Insurance
- Work from Home
- Flexible Working Hours
- Interest-Free Loan
- Employee Referral Policy
- Leave
- Employee First
- Open Door Policy
- On-sight Opportunities
- Attractive Bonus
- 360 Review Process
- Ground Breaking Projects
- Leaders Supports
- Certification Programs
- Healthy Work Environment
- Canteen Facilities
- Recreational Activities
- Sports Events
- Awards and Rewards
- Equal Opportunities
- Best Professional Experience
- Picnic and Outings
- Continuous Learning and Development Sessions
- Cutting Edge Technologies
- Best Culture
- Toastmasters
- Festival Holidays
- Maternity & Paternity Leaves
- Buddy Program
- Wedding Leaves
- Wellness Program
- Team Lunch/Dinner
- Project Release Parties

For more information please visit life at 9series

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹209,701.46 - ₹1,075,237.57 per year

**Benefits**:

- Health insurance
- Leave encashment

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Ahmedabad - Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

  • Customer Success Executive

    1 week ago

    Ahmedabad, Gujarat, India VasyERP Solutions Full time

    **About Us**: VasyERP (Funded by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERP products. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India and internationally. **Intro to Role**: As a Customer Success Executive, you will be ensuring the success and...

  • Customer Success Executive

    2 weeks ago

    Ahmedabad, Gujarat, India VasyERP (Acquired by Reliance Industries) Full time

    **About Us**: VasyERP (Funded by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERP products. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India and internationally. **Intro to Role**: As a Customer Success Executive, you will be ensuring the success and...

  • Customer Success Executive

    2 days ago

    Ahmedabad, Gujarat, India VasyERP Solutions Pvt. Ltd. Full time

    **About Us**: VasyERP (Funded by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERP products. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India and internationally. **Intro to Role**: As a Customer Success Executive, you will be ensuring the success and...

  • Customer Success Executive

    3 days ago

    Ahmedabad, Gujarat, India baby organo Full time

    Position Title: Customer Success Executive (Female) Experience - 0 to 1 Year - Guide customers on how to place, use product or service effectively. - Address and resolve customer issues and complaints with professionalism and empathy. - Maintain accurate records of customer interactions, transactions, comments, and complaints. - Collaborate effectively with...

  • Customer Success Executive

    7 days ago

    Vastrapur, Ahmedabad, Gujarat, India VasyERP (Acquired by Reliance Industries) Full time

    **About Us**:VasyERP (Acquired by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERP products. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India and internationally. **Intro to Role**:As a Customer Success Executive, you will be ensuring the success and...

  • Customer Success Executive

    6 days ago

    Vastrapur, Ahmedabad, Gujarat, India VasyERP (Acquired by Reliance Industries) Full time

    **About Us**:VasyERP (Acquired by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERP products. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India and internationally. **Intro to Role**:As a Customer Success Executive, you will be ensuring the success and...

  • Customer Success Executive

    1 week ago

    Ahmedabad, Gujarat, India Vrinsoft Technology Full time

    EXPERIENCE THAT MATTERS- Our Employees Always Come First- Get the Recognition You Deserve- Best Opportunity to Learn & Grow- Freedom & Flexibility to Perform- Balance Your Professional & Personal Life- Professional Yet Friendly Environment- Stay Abreast with Current Technologies- Think like an Entrepreneur- Opportunity to Innovate & Succeed- We Help Bring...

  • Customer Success Executive

    2 days ago

    Ahmedabad, Gujarat, India SetuBridge Technolabs Full time

    **Customer success executive** **Experience - 0 to 2 Years** **Job description** Roles and Responsibilities - Attend complaints/Installation/Other support-related activities. Excellent communication skills -**Fluent in English**. Maintain healthy relations with the clients. knowledge of technical skill is more preferable. Need to be punctual on...

  • Customer Success Executive

    1 week ago

    Bodakdev, Ahmedabad, Gujarat, India VasyERP Solutions Pvt. Ltd. Full time

    **About Us**: VasyERP (Funded by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERP products. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India and internationally. **Intro to Role**: As a Customer Success Executive, you will be ensuring the success and...

  • Telesales Executive

    7 days ago

    Ahmedabad, Gujarat, India Success Placement Full time

    Helloo !!! Greetings From Success Placement Consultancy Urgent Required Tele sales Executive We are seeking a proactive and persuasive Telesales and Marketing Executive to drive sales and marketing activities for our skincare brand. This role requires a strong communicator who can actively connect with potential customers, nurture relationships, and...