Customer Success Executive

2 weeks ago

Ahmedabad Gujarat, India Vrinsoft Technology Full time

EXPERIENCE THAT MATTERS- Our Employees Always Come First- Get the Recognition You Deserve- Best Opportunity to Learn & Grow- Freedom & Flexibility to Perform- Balance Your Professional & Personal Life- Professional Yet Friendly Environment- Stay Abreast with Current Technologies- Think like an Entrepreneur- Opportunity to Innovate & Succeed- We Help Bring Out the Best in You

LAUNCH A NEW CHAPTER IN YOUR CAREER

Flaunt Your Talent
- Vrinsoft is more than your Workstation. It is an opportunity to showcase your talent too.

Fueling Sportsmanship
- An opportunity to work in tandem with your teammates and build your team spirit

Employee Collaboration
- A Professional Environment to collaborate with teammates Brainstorming & exploring various perspectives

Festival Celebrations
- Maintain the Festive Spirit as Well - We Celebrate all Festivals

Ideas Worth Spreading
- The perfect platform to innovate, perform well and grow.

Fit For Life
- We believe in a healthy lifestyle & support your zeal to stay fit.

Helping Hands
- Expert help is always available to get you out of a fix.

Read Learn Discover
- A good place to explore your potential and continue to learn and grow.

WHAT WE LOOK FOR?

01. Positive Attitude
- Maintain a positive attitude and follow the office culture. Embrace the core values & maintain a good team attitude.

02. Leadership Traits
- We welcome those with leadership skills to contribute to the team and explore their potential.

03. Excellent Team Player
- Good team spirit and an ability to work closely with other team members.

04. Learn and Grow
- Eager to learn further & expand their knowledge. Passion to further their career.

05. High Goals
- People who set their goals high and make an effort to achieve them.

06. Self-Motivated
- We like self-motivated employees who have a passion for their work?

RECRUITMENT PROCESS
- Step 01Screen profiles-
- Evaluate & verify eligibility-
- Initial HR interview- Step 02
- Practical Test- Aptitude test-
- Technical test-
- Skill test (as applicable)- Step 03
- Evaluation Skill Level- Basic level-
- Advanced level-
- Expert level- Step 04
- HR Round- Company Policies-
- Company Culture & Perks-
- Remuneration-
- Answer your questionsCustomer Success Executive
- 1 - 3 years Ahmedabad

**Customer Success Executive - Job Descreption**
- Develop strong relationship with client with constant engagement so to build up long term relationship.
- Showcase value to customer KPI and report
- Gather and analyze customer feedback to identify trends and opportunities for product or service improvements.
- Monitor tickets raised by client and work with stackholder to resolve the same.
- Guide customer through standard methodologies, optimizing for success and minimizing risk during implementation and onbaording.
- Acta customer advocate, ensuring we pprovide the best experience accross all products, services and partners.
- Take Full responsibility for customer lifecycle.
- Manage contract renewal and identify opportunities for upselling or cross selling additional products or services.

OR Call Us on
- +91 7043 339154

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