Executive - Customer Success

2 days ago

Ahmedabad Gujarat, India Ecosmob Technologies Pvt. Ltd. Full time

**About Ecosmob**:
Ecosmob Technologies Pvt. Ltd. is the fastest growing IT company specializing in VoIP (Voice over IP and Video over IP). Ecosmob's other range of services include Smartphone Applications, Search Engine Optimization, Website Development & Design and Web Marketing.

**Designation**: Executive - Customer Success

**Location**: Ahmedabad

**Job Overview**:
**Eligibility Criteria**:

- Freshers to 1 year of experience
- Provide efficient and timely support.
- Act as the first point of contact and provide required information to the customers and answer their queries.
- Handle and prioritize incoming support tickets.

**Roles and Responsibilities**:

- Proficient in English, Hindi and one Regional Language (South Indian language will be an added advantage)
- Ability to handle the client queries and provide the required information to the customer.
- Basic computer knowledge.
- Good Soft Skills.

**About Ecosmob**:
IT Service & Product based company
280+ Employee Strength
5 Days working company
Flexible Timings
Medical & Accidental Insurance Benefits
32 Leaves annually

**Job Types**: Full-time, Fresher

Schedule:

- Day shift

Work Location: In person

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