Customer Success Executive

12 hours ago

Ahmedabad, India VasyERP Solutions Pvt Ltd Full time

**Job Description | Customer Success Executive**
**Location: Ahmedabad, Gujarat**

**About Us**:
VasyERP (Acquired by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERP products. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India and internationally.

**Intro to Role**:
As a Customer Success Executive, you will be ensuring the success and satisfaction of organization’s customers. This involves developing and maintaining strong relationships with clients, understanding their needs and goals, and working with them to help achieve their objectives through the use of the company's products and services.

**What will you do**:

- Own and manage customer relationships from the point of sale through successful implementation.
- Develop measurements to help understand the impact of successful implementation.
- Taking care of smooth Onboarding, Training and Implementation process Create initiatives that help to drive successful product implementation.
- Work with sales, product, and support teams to ensure that each piece of the journey meets customer expectations.
- Complete video and phone calls to ensure that customers are supported during the onboarding process.
- Serve as the link of communication between key customers and internal teams.
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust.

**What you will bring**:

- 2 to 4 years’ experience working into Customer/Client facing role
- Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
- The ability to build and maintain relationships internally and with customers
- Excellent listening, presentation and communication skills at all business levels
- The ability to partner with customers in developing their strategic direction

**Salary**: ₹17,878.85 - ₹54,437.77 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)
- Health insurance

  • Urgent Required Customer Relation Executive

    2 weeks ago

    Ahmedabad, India Success Placement Full time

    Helloo !!! Greetings From Success Placement Consultancy Urgent Required Customer Relation Executive Job Location : Shyamal Cross Road,(Ahemdabad) J.D. Job description: Need to handle all E commerce support activities and indulge to resolve all customer queries, marketing calling campaign, lead generation. Thanks & Regards, Success Placement...

  • Customer Success Executive

    6 days ago

    Ahmedabad, India Delbird Pvt Ltd Full time

    **Customer Success Executive** **Job Brief** **Responsibilities**: - Establish clear client retention goals - Process milestones for the clients and employees to work toward - Assist customers with setting up and navigating programs or software - Upsell services and products with the brand image - Promote value through customer experience - Assist in...

  • Customer Success Executive

    1 week ago

    Ahmedabad, Gujarat, India VasyERP Solutions Full time

    **About Us**: VasyERP (Funded by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERP products. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India and internationally. **Intro to Role**: As a Customer Success Executive, you will be ensuring the success and...

  • Customer Success Executive

    12 hours ago

    Ahmedabad, Gujarat, India VasyERP Solutions Pvt. Ltd. Full time

    Intro to Role: As a Customer Success Executive, you will be ensuring the success and satisfaction of organization’s customers. This involves developing and maintaining strong relationships with clients, understanding their needs and goals, and working with them to help achieve their objectives through the use of the company's products and services.What...

  • Customer Success Executive

    2 weeks ago

    Ahmedabad, Gujarat, India VasyERP (Acquired by Reliance Industries) Full time

    **About Us**: VasyERP (Funded by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERP products. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India and internationally. **Intro to Role**: As a Customer Success Executive, you will be ensuring the success and...

  • Customer Success Executive

    6 days ago

    Vastrapur, Ahmedabad, Gujarat, India VasyERP (Acquired by Reliance Industries) Full time

    **About Us**:VasyERP (Acquired by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERP products. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India and internationally. **Intro to Role**:As a Customer Success Executive, you will be ensuring the success and...

  • Sr. Customer Success Executive

    2 weeks ago

    Ahmedabad, Gujarat, India VasyERP Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About Us:VasyERP (Funded by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERP products. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India and internationally.Intro to Role:As a Customer Success Executive, you will be ensuring the success and satisfaction of...

  • Customer Success Executive

    2 days ago

    Ahmedabad, Gujarat, India baby organo Full time

    Position Title: Customer Success Executive (Female) Experience - 0 to 1 Year - Guide customers on how to place, use product or service effectively. - Address and resolve customer issues and complaints with professionalism and empathy. - Maintain accurate records of customer interactions, transactions, comments, and complaints. - Collaborate effectively with...

  • Customer Success Executive

    1 week ago

    Ahmedabad, Gujarat, India Vrinsoft Technology Full time

    EXPERIENCE THAT MATTERS- Our Employees Always Come First- Get the Recognition You Deserve- Best Opportunity to Learn & Grow- Freedom & Flexibility to Perform- Balance Your Professional & Personal Life- Professional Yet Friendly Environment- Stay Abreast with Current Technologies- Think like an Entrepreneur- Opportunity to Innovate & Succeed- We Help Bring...

  • Customer Success Executive

    12 hours ago

    Ahmedabad, Gujarat, India SalesHandy Full time

    Hey, Highlights of some of the key achievements of the Customer team at Saleshandy. - Achieved an NPS score of 30. - Rated 4.5 by more than 500 users in G2crowd, getapp, Chrome Store, and other software discovery portals. - Adding more than 500 customers every month Up next, are the challenges we are looking forward to solving: - Hitting 175k MRR goal...