
Customer Success Executive
4 hours ago
Position Title: Customer Success Executive (Female)
Experience
- 0 to 1 Year
- Guide customers on how to place, use product or service effectively.
- Address and resolve customer issues and complaints with professionalism and empathy.
- Maintain accurate records of customer interactions, transactions, comments, and complaints.
- Collaborate effectively with internal teams to ensure timely resolution of customer concerns.
- Follow up with customers to ensure their issues are satisfactorily resolved.
- Identify and escalate priority issues as per company guidelines.
- Provide feedback on the efficiency of the customer service process and suggest improvements.
Pay: ₹15,000.00 - ₹22,000.00 per month
Schedule:
- Day shift
- Morning shift
Work Location: In person
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