Service Desk

7 hours ago

Delhi, India Tata Consultancy Services Full time

Grade
- BPO 1/2

Skill
- Service Desk

Location
- Noida

**Skill Set**:

- 1-2 years of experience as a **Help Desk Analyst** or other customer support role
- Good understanding of HR systems and processes
- Problem solving skills are associated with an HR Administrativeenvironment.
- Good Strong written and verbal communication skills
- 80 TO 90% Transactional, 10% Voice
- Strong knowledge of HR process
- Prefer locomotor disability.

**Job Description / Responsibilities**:
The HR helpdesk administrator will be the first point of contact forusers of the new SuccessFactors HR system, working as a conduit betweenemployees, managers, Local HR and HR systems teams to ensure that enquiries aremanaged effectively.

This role will provide critical support to a newly implemented system.

It will provide critical support, both to system users (employees andmanagers) and to support teams (Local HR and HR Systems teams)

As a new service function,it will test and improve HR Service Centre processes and will be accountablefor excellent customer service responsibilities

Qualifications :BACHELOR OF COMMERCE

  • service desk

    2 weeks ago

    Delhi, Delhi, India MM Staffing & Career Consultants Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Description:Please find the details belowPosition : Service DeskLocation : Mahape, Navi MumbaiExperience requirement : 2+Joining Date : Immediate to 30 days Job DescriptionCoordinates the processing of incoming requests to the Service Desk via all methods to ensure courteous, timely and effective resolution of end user issues, based on issue...

  • Service Desk Manager

    3 weeks ago

    New Delhi, India HCLTech Full time

    Role: Service Desk Manager Exp: 15+ years Location: Chennai / NoidaJOB Description Service Desk Manager: A Service Desk Manager is responsible for overseeing the daily operations of the IT service desk, ensuring efficient and effective support to end-users, and aligning service delivery with business goals. This role acts as the bridge between IT services...

  • Service Desk Associate

    2 weeks ago

    Delhi, India BCforward Full time

    Walkin Drive Accenture - Gurugram .Date- 13th Nov 2025Venue - Ground Floor (Hiring Area), Tower 9 (DDC2A), Candor Unitech Infospace SEZ, Dundahera, Sector 21, Gurgaon (Gurugram), HaryanaTime - 1 PM to 5 PMSkill required: Ticketing Systems, Incident Management, CRM (Customer Relationship Management), Communication.Designation: Service Desk...

  • Service Desk Associate

    1 week ago

    Delhi, India BCforward Full time

    Walkin Drive Accenture - Gurugram .Date- 13th Nov 2025Venue - Ground Floor (Hiring Area), Tower 9 (DDC2A), Candor Unitech Infospace SEZ, Dundahera, Sector 21, Gurgaon (Gurugram), HaryanaTime - 1 PM to 5 PMSkill required: Ticketing Systems, Incident Management, CRM (Customer Relationship Management), Communication.Designation: Service Desk...

  • Service Desk Analyst

    4 weeks ago

    New Delhi, India Tata Consultancy Services Full time

    Role - Service Desk AnalystYears of Experience - 2 to 5 yearsLocation - Pune- IT Service Desk Operations - Atleast 3 years of experience handling Service Desk services. - Fluency in English (Reading, Writing, Speaking) - Understand and responds in Business Communications - Good Managerial Skill - Understanding and knowledge on IT Infrastructure. - Work in...

  • Service Desk Analyst

    2 weeks ago

    New Delhi, India Tata Consultancy Services Full time

    Role: Service Desk Analyst Required Technical Skill Set: IT Service Desk Operations Desired Experience Range: 2 to 5 Yrs. Location of Requirement : Pune Mode of interview :Virtual Interview Desired Competencies (Technical/Behavioral Competency) Must-Have Atleast 2 years of experience handling Service Desk services. Fluency in English (Reading, Writing,...

  • Service Desk Analyst

    2 weeks ago

    New Delhi, India Tata Consultancy Services Full time

    Role: Service Desk AnalystRequired Technical Skill Set: IT Service Desk OperationsDesired Experience Range: 2 to 5 Yrs.Location of Requirement : PuneMode of interview :Virtual InterviewDesired Competencies (Technical/Behavioral Competency)Must-Have- Atleast 2 years of experience handling Service Desk services. - Fluency in English (Reading, Writing,...

  • Service desk specialist

    2 days ago

    Delhi, India CBTS Full time

    Job Title: Service Desk Agent Level 2Job Purpose:The Service Desk Agent Level 2 provides in-depth technical support and serves as an escalation point for Level 1 agents. This role requires problem-solving expertise and knowledge-sharing to enhance team efficiency while ensuring incidents and service requests are resolved within SLAs.Essential Functions:Serve...

  • Service Desk Lead

    2 weeks ago

    New Delhi, India People Prime Worldwide Full time

    About Company:Our Client Corporation provides digital engineering and technology services to Forbes Global 2000 companies worldwide. Our Engineering First approach ensures we can execute all ideas and creatively solve pressing business challenges. With industry expertise and empowered agile teams, we prioritize execution early in the process for impactful...

  • Service Desk L1

    2 weeks ago

    Delhi, India nFrastructure Full time

    **Please Note: The role is open for Noida, UP and Bangalore locations only.** **Position Overview** As a Service Desk Analyst, you will provide Level 1 support to clients. This role will provide customer-friendly assistance to clients having trouble using IT products. The Service Desk Analyst will troubleshoot, diagnose and resolve Level 1 incidents...