Export Customer Service

2 weeks ago

Gurugram Haryana, India Jigson Hospitality Pvt. Ltd. Full time

Prepare Commercial Invoice, Packing List (AkzoNobel will provide Invoice, PO, Proforma Invoice, LC (Letter of Credit - if apply)
- **Prepare Freight Certificate (if required), Certificate of Origin (for Bangladesh, Sri Lanka or any other required), Letter of Credit (to be shared along with documents)**:

- Implant staff must prepare draft documents and share them with AkzoNobel team for confirmation before proceeding
- **Based on approved commercial documents, Shipping bill filing is to be carried out by the Implant staff (AkzoNobel will not confirm Shipping bill checklist. Therefore, its essential for the Implant Staff to have complete knowledge of export process and filing procedures)**:

- A Daily Shipment report (DSR) must be maintained, including all shipment details upto arrival of shipment at destination port
- **Duty Drawback scroll number for each shipment to be updated in same DSR report**:

- Prepare export shipping documentations such as B/L, invoices, packing list, permit and others related documents
- **To liaise with customers, trucking, Hauler, carriers and CFS/port**:

- To manage forwarding activities such as arrange pick-up for LCL and FCL
- **Prepare and generate invoice and sending out to customers**:

- To scan documents into system and send pre alert
- **To prepare export customs, AMS & ACI, AP (export) reports and others** To update milestones as per global compliance and timely manner to meet Milestone Compliance KPI **To update navigator and checklist** To assist to verify and reconcile vendors invoices and others **To raise PRF to pay vendor, if any** To handle customer’s complaint and assist customer to resolve issues related to export activities **To create job file, raise PO and invoice billing according to the billing KPI** Any other task that maybe assign from time to time by management.

Pay: ₹30,000.00 - ₹35,000.00 per month

**Benefits**:

- Provident Fund

Work Location: In person

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