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Debt Collection Officer

2 weeks ago

Mumbai Maharashtra, India City Credit Management LLP Full time

**Job Title: Debt Recovery Agent / Collection**

Location: Andheri West

Employment Type: Full-time

About company:
Taurus Collection stands as a distinguished B2B & B2C collection agency, transcending conventional norms. With an unwavering commitment to excellence, we extend a 'No Collection, No Fee' service, underpinned by our in-house advocates, a dedicated cadre of 100 call center collection agents, and an exceptional suite of skip tracing services. At Taurus Collection, we deeply comprehend the critical role that healthy cash flow plays in your business's vitality. When your clients defer payments on your issued invoices, the implications can be profound, potentially placing your enterprise in precarious and challenging circumstances.

Job Summary:
The Debt Recovery Agent or collection agent will be responsible for handling overdue invoices for our B2B clients, focusing on establishing contact with business clients, negotiating payment terms, and ensuring effective follow-up on outstanding balances. This role requires a highly organized individual with exceptional communication skills who is adept at handling payment issues while maintaining positive business relationships.

Key Responsibilities:
Review and analyze client accounts to assess overdue invoices and prioritize accounts for recovery action.

Establish positive relationships with clients while negotiating payment terms and explaining repayment options.

Track and document all communication and collection activities in the company’s CRM system.

Collaborate with internal departments (e.g., Sales, Accounting, and Customer Service) to resolve issues that may hinder payment.

Research and provide documentation to support any client dispute resolutions related to unpaid invoices.

Prepare and submit detailed reports to the Debt Recovery Manager, highlighting recovery rates, potential write-offs, and collection challenges.

Maintain compliance with company policies, financial laws, and industry regulations regarding debt recovery and B2B collections.

Preferred Qualifications:
Undergraduate/ Graduate

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Flexible schedule
- Leave encashment
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Work Location: In person