
Us Debt Collection Process
5 days ago
**About us**:
Epicenter is a 24-year-old Technology & BPM organization that focuses on Process Improvement, Cost Reduction and uses Innovative Technology & Data Driven approaches to create customer & human-centric solutions to Improve Revenue & Customer Experience. We work with Global Fortune 500 Companies across various industry sectors, helping them build agility, transform operations, and drive better business outcomes.
Job Description for US Debt Collection Process.
**Responsibilities**
- Resolving customer complaints brought to your concern. Making calls as reminders to the concerned stakeholders
- Possessing excellent product knowledge to enhance customer support,
- Establishing a positive rapport with all clients and customers via phone.
- Interacting with customers to ensure they have a desirable and shareable experience.
**Requirements**:
- SSC and above can apply.
- Minimum 6 months **experience in 1st or 3rd party collections**is mandatory
- Excellent communication skills.
- Must be comfortable working from the office.
- Immediate Joiner.
**Shift Timings**: 5:30PM - 5:30 AM (any 9 hours shift), 5 days working
**Job Location**: Bhayander (West), Mumbai
**Job Type**: Full Time
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹40,000.00 per month
**Benefits**:
- Paid time off
Schedule:
- Night shift
Supplemental Pay:
- Performance bonus
Application Question(s):
- Do you have 1st or 3rd Party collections experience?
Work Location: In person
Expected Start Date: 22/07/2025
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