Process Trainer- Us Debt Collections

3 days ago


Mumbai Maharashtra, India ixamBee Full time

**About us**:
Epicenter is a 24-year-old Technology & BPM organization that focuses on Process Improvement, Cost Reduction and uses Innovative Technology & Data Driven approaches to create customer & human-centric solutions to Improve Revenue & Customer Experience. We work with Global Fortune 500 Companies across various industry sectors, helping them build agility, transform operations, and drive better business outcomes.

Job Description for Process Trainer - US Debt Collections.

**Responsibilities**:

- A Trainer is responsible for developing and delivering educational programs to enhance the skills and knowledge of individuals or teams.
- Which include designing training programs, delivering engaging sessions, assessing participants' learning, providing feedback, and continuously updating course content to align with industry trends and organizational goals.

**Requirements**:

- Min HSC from any certified board.
- Should have excellent communication skills (written and spoken).
- Should be from a BPO background.

**Shift Timings**: 5:30PM - 10:30 AM (any 9 hours shift), 5 days working

**Job Location**: Bhayander (West), Mumbai

**Job Type**: Full Time

**Job Types**: Full-time, Permanent

Pay: ₹300,000.00 - ₹700,000.00 per year

**Benefits**:

- Paid time off

Schedule:

- Day shift
- Night shift

Supplemental Pay:

- Performance bonus

Work Location: In person



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