Guest Relation Executive

2 days ago


Noida Sector Noida Uttar Pradesh, India Guru Ni30 Private Limited Full time

Company : Guru Ni30

Location : Noida Filmcity

Job Description - Guest Relations & Business Development Executive Key Responsibilities: 1. Guest Relations & Customer Experience: Greet and assist guests/customers in a professional and welcoming manner. Handle guest inquiries, special requests, and complaints to ensure satisfaction. Maintain strong relationships with existing clients for repeat business. Coordinate with internal departments to enhance service quality and resolve issues. 2. Business Development & Sales: Identify potential clients and develop strategies to attract new business. Promote company services, packages, or membership programs to guests. Follow up with guests or clients for upselling and cross-selling opportunities. Collaborate with marketing teams to execute promotional campaigns. Generate leads through networking, referrals, and digital platforms. 3. Relationship Management & Networking: Build partnerships with corporate clients, vendors, and influencers. Represent the company at industry events, exhibitions, and networking meets. Maintain a database of high-value customers and nurture long-term relationships. 4. Performance Tracking & Reporting: Monitor guest feedback and sales performance to improve services. Prepare reports on customer satisfaction, business growth, and revenue generation. Work closely with management to develop and implement business strategies. --- Skills & Qualifications: Education: Bachelor's degree in Business Administration, Hospitality, or a related field. Experience: 2+ years in guest relations, sales, front office executive or business development. Freshers can also apply. Skills Required: Strong communication and interpersonal skills. Sales and negotiation abilities. Problem-solving and conflict-resolution expertise. Knowledge of CRM software and data analysis tools. Ability to multitask and work in a dynamic environment.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person

**Speak with the employer**
+91 9693957799



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