
Customer Success Executive
5 days ago
**Major Responsibilities**:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer calls/chats.
- Acknowledging/resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with the team and concerned departments as necessary.
- Ensure customer satisfaction and provide professional customer support.
**Requirements**:
- High school diploma or equivalent; associate or bachelor's degree
- Fluent in both English and Hindi, with strong written and verbal communication skills in both languages.
- Willingness to work flexible hours, including evenings and weekends as needed.
- Experience in customer service will be an added advantage.
- Strong telephone etiquette.
- Excellent communication skills.
- Ability to manage multiple tasks at once.
- Ability to adapt to different personalities.
**Salary**: 15,000 to 20,000 K, based on your experience and skill
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Compensation Package:
- Bonus pay
- Performance bonus
Schedule:
- Day shift
**Language**:
- English (required)
Work Location: In person
-
Customer Success Executive
1 week ago
Thiruvananthapuram, India Connecting2Work HR Solutions Full timeWe are looking for a technically savvy customer success executive, proficient in multiple languages, who possesses a strong drive for customer service. Customer Success Executive Responsibilities: - Conduct onboarding and training processes. - Manage client portfolios. - Analyze customer data to improve customer experience. - Hold product demonstrations...
-
Customer Success Executive
2 weeks ago
Thiruvananthapuram, Kerala, India Waybeo Software Solutions Pvt Ltd Full time US$ 50,000 - US$ 1,00,000 per yearAs a Customer Success Executive at Waybeo, you will collaborate with the customer success team in ensuring that customers are satisfied and receiving value from our products and services. Youll assist in building and maintaining relationships with clients, addressing customer queries, and helping improve the overall customer experience.Key...
-
Customer Success Executive
1 week ago
Thiruvananthapuram, Kerala, India MYDESIGNATION ONLINE CLOTHING LLP Full time ₹ 15,000 - ₹ 2,50,000 per yearMYDESIGNATION, the leading fashion brand, is looking for Customer Service Representatives to join our team. As a Customer Success Executive (Non-Voice) at MYDESIGNATION, you will play a pivotal role in ensuring our customers' needs are met through non-voice communication channels, providing timely and helpful responses. Fluency in both Hindi and English is...
-
Customer Success Executive
2 weeks ago
Thiruvananthapuram, Kerala, India MYDESIGNATION ONLINE CLOTHING LLP Full time**Major Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer calls/chats. - Acknowledging/resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer interactions, transactions, comments,...
-
Customer Success Executive
2 weeks ago
Thiruvananthapuram, Kerala, India MYDESIGNATION ONLINE CLOTHING LLP Full time**Major Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer calls/chats. - Acknowledging/resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer interactions, transactions, comments,...
-
Customer Success Executive
2 weeks ago
Nadakkuthala, Calicut, Kerala, India Techbrein Solutions Pvt Ltd Full time ₹ 1,99,696 - ₹ 3,99,392 per yearJob Description: Customer SuccessExecutive (CSE)Location: CalicutDepartment: Customer SuccessExperience: 0-2 yearsAbout the RoleAt TechBrein, the Customer Success Executive (CSE) ensures that customers get themaximum business value from our solutions and services. The CSE is the primarynon-technical point of contact for clients — responsible for smooth...
-
Customer Success Executive
5 days ago
Kochi, Kerala, India GREENWORLD International Information Technology Services Full time**Responsibilities**: - Develop and maintain relationships with key clients across all service areas. - Create and execute personalized success plans to ensure client satisfaction and retention. - Serve as the main point of contact for client escalations and strategic discussions. - Proactively identify opportunities for upselling or cross-selling...
-
Customer Success Associate- Voice
5 days ago
Pattom, Thiruvananthapuram, Kerala, India Season Two Senior Living Full timeROLE AND RESPONSIBILITIES ABOUT THE ROLE We are interested in hiring a dedicated and hardworking individual as an Associate - Customer Success Associate (Voice) to join our Marketing Department. Your main goal is to provide excellent customer service and to promote Senior Living throughout India & Abroad. The goal is to generate and convert leads in an...
-
Client Success Executive
1 day ago
Kochi, Kerala, India Peak Performance Advisors (OPS) PVTLTD Full time**Job Title**: Customer Success Executive **Gender Preference**: Female **Experience**: 1-2 Years **Salary**: ₹15,000 - ₹25,000 per month **Job Type**: Full-Time **About the Role** We are looking for a proactive and customer-focused **Customer Success Executive** to build strong client relationships and ensure customer satisfaction. If you have...
-
Enterprise Customer Success Professional
2 weeks ago
Thiruvananthapuram, Kerala, India beBeeCustomerSuccess Full time ₹ 90,00,000 - ₹ 1,20,00,000Job Role: Customer Success SpecialistWe are seeking an experienced professional to fill this crucial customer success position. The ideal candidate will have a proven track record of success in managing major accounts, with technical experience in cybersecurity and excellent analytical and project management skills.Key Responsibilities:Serve as the primary...