
Customer Care Executive
2 days ago
**Full Job Description**
**Job description**
We are looking for experienced and dynamic Customer Service Representatives
Ø Excellent Communication Skills Required
**Responsibilities**
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutions.
- Keep records of customer interactions, process customer accounts, and file documents.
- Ask questions to understand customer requirements and grievances.
- Enter and update customer information in the database.
- Take and process orders in an accurate manner.
- Handle grievances to preserve the company’s reputation.
- Go the “extra mile” to ensure Customer Satisfaction.
- Keep records of calls and note useful information.
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Guwahati, Assam: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: One location
**Speak with the employer**
+91 6026686649
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