Customer Care Executive

2 days ago

Guwahati, India MAA Tripureswari Agency Full time

**Full Job Description**

**Job description**

We are looking for experienced and dynamic Customer Service Representatives

Ø Excellent Communication Skills Required

**Responsibilities**
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutions.
- Keep records of customer interactions, process customer accounts, and file documents.
- Ask questions to understand customer requirements and grievances.
- Enter and update customer information in the database.
- Take and process orders in an accurate manner.
- Handle grievances to preserve the company’s reputation.
- Go the “extra mile” to ensure Customer Satisfaction.
- Keep records of calls and note useful information.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Guwahati, Assam: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: One location

**Speak with the employer**
+91 6026686649

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