Customer Care Executive( PATHSALA)

5 days ago

Guwahati, Assam, India Poddar Car World Pvt Ltd Full time ₹ 80,000 - ₹ 96,000 per year

ob Role:

A Customer Care Executive (CCE) at Maruti Suzuki is responsible for handling customer interactions, resolving queries, ensuring customer satisfaction, and supporting service/sales operations to maintain Maruti's brand standards.

Key Responsibilities:

  • Customer Interaction & Support
  • Attend incoming calls, emails, and walk-in customers.
  • Provide accurate information about products, services, and policies.
  • Handle customer queries, complaints, and requests promptly.
  • Service Coordination
  • Schedule service appointments and follow up with customers.
  • Coordinate with the service team to ensure timely vehicle delivery.
  • Inform customers about service status, cost estimates, and timelines.
  • Sales Support
  • Explain Maruti Suzuki's product features, benefits, and offers.
  • Assist the sales team with lead follow-ups and customer engagement.
  • Maintain records of prospective and existing customers.
  • Customer Relationship Management (CRM)
  • Maintain and update customer databases.
  • Conduct follow-up calls post-sales/service for feedback.
  • Build long-term relationships to improve customer loyalty.
  • Documentation & Reporting
  • Maintain service records, invoices, and customer interaction logs.
  • Prepare daily/weekly reports on customer feedback and issues.
  • Ensure compliance with company policies and processes.
  • Complaint Resolution
  • Listen actively to customer concerns and resolve issues quickly.
  • Escalate unresolved problems to higher management.
  • Ensure customer grievances are closed within the stipulated time.
  • Professional Conduct
  • Adhere to dress code/uniform and grooming standards.
  • Maintain polite and professional communication at all times.
  • Uphold Maruti Suzuki's brand values and customer-first approach.

Job Type: Full-time

Pay: ₹7, ₹8,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

  • Customer Care Executive

    2 days ago

    Guwahati, Assam, India Devdort Full time ₹ 3,84,000 - ₹ 4,32,000 per year

    Position: Chat Customer Service RepresentativeWe are having Recruitment Drive in Guwahati but looking for candidates who are ready to relocate to Ahmedabad.Job Location: Ahmedabad, Gujarat (On-site)Interview Date Guwahati: Wednesday, 1st September, 2025Walk-in Time: 9:30 am to 1:00 pm (Address will be shared once your profile is shortlisted)Work Setup: WORK...

  • Customer Support Representative

    2 days ago

    Guwahati, Assam, India HR Executive Consultants Delhi Full time ₹ 3,20,000 - ₹ 4,80,000 per year

    Job location will be in Ahmedabad, candidates are ready to relocate to Ahmedabad before joiningFace to face interview is in GuhawatiExcellent communication skills requiredIt is a Rotational shift(1 side cab)Interested candidates plz call Office cab/shuttleFood allowance

  • Sales Executive

    2 days ago

    Guwahati, Assam, India Accurex Biomedical Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionAccurex Biomedical Pvt. Ltd. is a leading Indian manufacturer and marketer in the diagnostic industry, with over 40 years of experience. Known for high-quality products, Accurex specializes in Clinical Chemistry, Critical Care, Diabetes Management, and more. The company is committed to providing accurate, affordable, and accessible...

  • Logistics Executive

    34 minutes ago

    Guwahati, Assam, India Pilgrim Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    About UsFounded in 2019 by IIT-B and IIM-A Alumni, Pilgrim is one of the fastest-growing Beauty & Personal Care brands that offers 200+ SKUs across face care, haircare, skincare, makeup and fragrances at over 25,000 pin codes and has grown into a 1000+ offline store omnichannel brand. Pilgrim is known to handpick the world's best beauty secrets to create...

  • Customer Support Executive

    1 week ago

    Guwahati, Assam, India Immense Zone Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Responsibilities:* Manage customer queries via phone, email & chat* Collaborate with teams for issue resolution* Ensure client satisfaction through timely responses* Maintain high NPS scores through exceptional service

  • Customer Relation Executive

    6 days ago

    Guwahati, Assam, India Careerlitt HR and Services Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Candidate will have to look who handle customer queries and maintain a good relationship with them.Only Male / Female candidates required.Freshers Also can applyQualification : HS passedJob Type: Full-timePay: From ₹15,000.00 per monthLanguage:English (Preferred)Work Location: In person

  • Digital Marketing Executive

    4 days ago

    Guwahati, Assam, India Apollo Clinic Dispur Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionApollo Clinic, managed by Apollo Health & Lifestyle Limited, is a multi-specialty clinic offering a wide range of healthcare services under one roof. Our integrated model provides access to specialist consultations, diagnostics, preventive health checks, pharmacy services, free home sample collections, dentistry, physiotherapy,...

  • Customer Service Representative

    2 days ago

    Guwahati, Assam, India Netrtech Solutions Full time ₹ 3,12,000 - ₹ 4,32,000 per year

    Company DescriptionNetRTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionChat Customer Service RepresentativeThis is a...

  • Field Executive- Service

    1 week ago

    Guwahati, Assam, India Otis Elevator Co. Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Date Posted: Country: IndiaLocation: House No. 9, Rup Konwar Path, Beltola Tin Ali, Guwahati Assam IndiaField Executive- Service If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.  Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion...

  • Outreach Executive

    2 weeks ago

    Guwahati, Assam, India Athena Behavioral Health Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionAthena Behavioral Health is India's trusted, NABH-accredited, and government-licensed mental health and addiction treatment provider with four world-class centers across Delhi-NCR. Athena offers specialized services for anxiety, substance use, and other mental health issues, ensuring premier care with privacy and dignity. Providing...