Customer Care Executive

4 weeks ago


Guwahati, India Vivek Jyoti Steel Full time

The Customer Care Executive will be responsible for handling customer interactions across multiple channels (phone, email, chat, or in-person) while ensuring a positive customer experience. The role involves addressing inquiries, resolving complaints, providing product/service information, and maintaining high customer satisfaction levels.

Key Responsibilities

  • Handle inbound and outbound customer calls, emails, and chat interactions professionally.
  • Respond to customer queries promptly and provide accurate information about products/services.
  • Resolve complaints, escalate complex issues when required, and ensure timely follow-up.
  • Maintain detailed records of customer interactions, feedback, and resolutions in the CRM system.
  • Work closely with internal teams (sales, operations, technical support) to resolve customer concerns.
  • Identify opportunities to upsell or cross-sell products/services where appropriate.

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per month

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person



  • Guwahati, India DS Research Full time

    Customer Care Executive Guwahati We are looking for a friendly and professional Receptionist to join our team at D.S. Research Centre. As a Customer Care Executive , you will be the first point of contact for our patients and visitors, and will play a critical role in providing exceptional patient service. Responsibilities: Welcoming patients and...


  • Guwahati, Assam, India Vivek Jyoti Steel Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    The Customer Care Executive will be responsible for handling customer interactions across multiple channels (phone, email, chat, or in-person) while ensuring a positive customer experience. The role involves addressing inquiries, resolving complaints, providing product/service information, and maintaining high customer satisfaction levels.Key...


  • Guwahati, Assam, India Better Power Services Pvt Ltd Full time

    **Join Our Team as a Customer Care Executive!** Are you passionate about providing exceptional customer service? Do you thrive in a dynamic and supportive work environment? Better Power Service is seeking a dedicated Customer Care Executive to join our team and contribute to our mission of delivering outstanding service to our valued customers. **Position:...


  • Adabari, Guwahati, Assam, India Dexter Infocom Full time

    Urgently hiring experienced Customer Care Executive for Adabari locaton. Candidae must have experience in any industry preferably automobile in telecalling /customer handling domain. salary upto 13k **Job Types**: Full-time, Permanent Pay: ₹10,000.00 - ₹13,000.00 per month **Benefits**: - Cell phone reimbursement - Internet reimbursement - Leave...


  • Dispur, Guwahati, Assam, India Tatwa Technologies Ltd Full time

    Customer Care Executive Telesales Banking Process **Salary**: From ₹8,500.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Dispur, Kamrup Metropolitan - 781028, Assam: Reliably commute or planning to relocate before starting work...


  • Guwahati, India Anoma Global Foundation Full time

    **Job Profile - CSE - Customer Service Executive** - To escalate the queries of the customer via call, phone & Chat, mail. - Resolve the customer issue for international customers. - To provide the best resolution to the customers. - Maintain the better relationship with the customers. - Meet the customer’s requirements and provide them satisfaction with...


  • Guwahati, India HR Executive Consultants Delhi Full time

    Job location will be in Ahmedabad, candidates are ready to relocate to Ahmedabad before joining Face to face interview is in Guhawati Excellent communication skills required It is a Rotational shift(1 side cab) Interested candidates plz call Office cab/shuttleFood allowance


  • Khanapara, Guwahati, Assam, India MITTAL AUTOZONE Full time

    CALLING THE CUSTOMER FOR SERVICING Pay: ₹8,086.00 - ₹24,770.81 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental Pay: - Performance bonus **Experience**: - Cold calling: 1 year (required) **Language**: - Hindi (required) - English (required) Work Location: In person **Speak with the employer** +91...


  • Rehabari, Guwahati, Assam, India Niftel Communication Pvt.Ltd Full time

    Hiring Now - Customer Support (US Process) *Shift: 6:30 pm - 4:30 am (Night Shift) *Location: Rehabari, Guwahati *Requirement: Fluent in English (Freshers/Experienced both are welcome) *Qualification: 12 pass/Graduate *Salary: - Upto 15k *Working Days: Monday-Friday **Job Types**: Full-time, Permanent, Fresher Pay: Up to ₹15,000.00 per...


  • Beltola, Guwahati, Assam, India Tatwa Technologies Ltd Full time

    Interect with customer through telephonic Fresher/Experience Good Communication Skill, Hindi And English,Assamese HS and Above **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹8,500.00 - ₹12,500.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to...