Service Coordinator

2 days ago


Panchkula, India Onfinity Technologies Full time

To assist and co-ordinate with the sales team in internal order processing.
- Preparing quotations / proforma invoices for clients and partners.
- Good Communication Skills.
- Efficiently responding and handling any online or telephone queries in a professional manner.
- Co-ordinating for post service activities like delivery confirmation, engineer planning, installation scheduling, Complaint calls, Replacements or any other service call.
- Day to day reporting to service head for all cases.
- Knowledge of Ms office, Excel is compulsory.
- Liasoning between other departments and the client to provide the service most suitable to the client’s needs, cost and time restraints.
- Work closely with the team to maintain the progress of the projects and to update the same on daily basis.
- Over the phone, handle the installation procedure and any complaints.
- Create a stock report and make the necessary updates.

Pay: ₹25,000.00 - ₹30,000.00 per month


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