
Customer Support Representative
5 days ago
Job Title: Customer Service Executive (International Calling)
Location: Noida
**Responsibilities**:
- Handle inbound and outbound calls from international customers in a professional and courteous manner.
- Address customer inquiries, complaints, and concerns promptly and accurately.
- Provide timely and effective solutions to customer issues, ensuring high levels of customer satisfaction.
- Collaborate with internal teams to resolve customer issues efficiently.
- Maintain accurate records of customer interactions and transactions.
- Adhere to company policies and procedures while delivering exceptional customer service.
- Meet and exceed performance targets and quality standards.
**Requirements**:
- Minimum 1 year of experience in customer service, preferably in an international BPO environment.
- Excellent communication skills in English (both verbal and written).
- Strong problem-solving abilities and customer-centric approach.
- Ability to multitask and work in a fast-paced environment.
- Flexibility to work in rotational shifts or US Shifts
- Preferably experience in inbound callings, US support, US process, international voice process, process associate, international calling
**Pls contact Sonam
- 9153619895, Mohsina-8218846274, Tanya-9149313427**
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹25,000.00 - ₹43,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Night shift
- US shift
Ability to commute/relocate:
- Noida Sector 62, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (required)
**Language**:
- Hindi (preferred)
- English (required)
Work Location: In person
**Speak with the employer**
+91 8218846274
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