Customer Support Representative

1 week ago

Noida Sector Noida Uttar Pradesh, India Trivoid Electronics Private Limited Full time

**Job Title : Sales Coordinator**

**Location : Noida, Sector 64**

**Experience : 1 to 3 years**

**Employment Type : Full-time**

**JOB SUMMARY**:
We are seeking a motivated and detail-oriented Sales Coordinator to join our team. The Sales Coordinator will play a pivotal role in supporting the sales team and ensuring smooth communication and coordination across various departments to drive sales of our products. This position requires strong organizational skills, a customer-centric approach, and a good understanding of the security product industry.

**Key Roles and Responsibilities**:

- Assist the sales team with the day-to-day administrative tasks, such as managing inquiries, preparing quotes, and processing orders for CCTV camera products.
- Prepare and maintain sales reports, records, and relevant documents, including tracking sales performance and inventory levels.
- Coordinate orders from receipt to delivery, ensuring timely and accurate processing, tracking shipments, and confirming delivery schedules with clients.
- Serve as the main point of contact for customers, addressing product queries, providing product information, and guiding them through the purchasing process.
- Update and manage customer profiles, interactions, and sales history in the CRM system to ensure effective follow-ups and relationship building.
- Assist in the development and implementation of sales strategies, promotions, and marketing campaigns to enhance product visibility and sales volume.
- Work closely with the logistics, marketing, and finance departments to ensure that orders are fulfilled correctly and promptly.

**Qualifications**:

- Bachelor's degree in Business Administration, Sales, Marketing, or a related field (preferred).
- Previous experience in a sales coordinator or administrative role, preferably within the security or CCTV industry.
- Strong communication and interpersonal skills.

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Work Location: In person

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