Customer Care Representative

1 day ago

Noida Sector Noida Uttar Pradesh, India Orbiqe Technologies Pvt. Ltd. Full time

**Role : Customer Service Representative (Non-Sales)**

**Experience : 1+ years**

**Notice Period : Immediate/15 Days**

**6 days Working**

**Noida Location: Work from office Sector 62**

**About the Role**:
We are seeking enthusiastic and customer-focused individuals to join our dynamic Customer Support team. As a Customer Care Representative (Mix Process), you will be the first point of contact for our customers, providing exceptional service and resolving their queries efficiently.

**Key Responsibilities**:

- Handle inbound and outbound customer calls professionally.
- Address and resolve customer queries, issues, and concerns with empathy and accuracy.
- Provide product/service information and support.
- Maintain detailed records of customer interactions.
- Work effectively in a fast-paced, rotational shift environment.

**Skills and Qualifications**:

- Excellent verbal communication skills in English (additional languages are a plus).
- Strong problem-solving and active listening skills.
- Ability to work flexible shifts, including weekends and holidays.
- A customer-centric attitude and willingness to go the extra mile.

**Please walk-in at the location mentioned below: Orbiqe Technologies Pvt. Ltd., Office No. 34/2, 4th Floor, Tower B, The Corenthum Building, Sector 62, Noida, Uttar Pradesh 201301- Near by Noida Electronic City Metro Station.**

**Why Join Us?**

Competitive salary and incentives.

A positive, supportive work environment.

Growth and learning opportunities.

**If you have a passion for delivering excellent customer service and thrive in a dynamic setting, we'd love to hear from you**

**Immediate joiners Preferred**:

- 9636094792

**Job Types**: Full-time, Permanent

Pay: ₹8,086.00 - ₹15,000.23 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Morning shift
- Weekend availability

Supplemental Pay:

- Performance bonus

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9636094792
Application Deadline: 23/06/2025
Expected Start Date: 16/06/2025

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