
Customer Support Representative
2 days ago
I am hiring for the profile of customer support representative.
Job Title: Customer Support Representative
Location: Tech Mahindra Office
Working days - 6 Days working (Rotational off )
Salary - 14k to 21k
Timing - Rotational shift
**Responsibilities**:
- Troubleshoot technical issues and provide solutions to customers
- Document and track customer interactions in the CRM system
- Collaborate with other teams to resolve complex customer issues
- Educate customers on product features and functionality
- Identify and escalate priority issues to the appropriate teams
- Maintain a positive and professional attitude at all times
**Requirements**:
- Undergraduate and High school diploma or equivalent
- Freshers to experience
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Familiarity with CRM systems and ticketing tools
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Technical knowledge or experience with software and hardware products is a plus
**Salary**: ₹10,000.00 - ₹22,000.00 per month
Schedule:
- Rotational shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91 9205033128
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