Customer Service Executive

2 days ago


Ecil Hyderabad Telangana, India Cixcent Technologies Pvt Ltd Full time

Job description

This is a full-time onsite position as a Customer Service Executive, you will be responsible for ensuring customer satisfaction by providing exceptional support and service. Your day -to -day tasks will include handling customer inquiries and resolving issues, maintaining communication channels, and contributing communication channels, and contributing to sales efforts.

**Responsibilities**:
Customer Satisfaction: Ensure exceptional customer satisfaction by providing top-notch support and service.
Inquiry Handling: Address customer inquiries and resolve issues promptly and effectively.
Communication: Maintain open and effective communication channels with customers.
Sales Support: Contribute to sales efforts by providing information and assistance to potential customers.
Required Skills and Qualities:
Excellent Communication Skills: Strong verbal and written communication abilities to interact effectively with customers.
Problem-Solving: Ability to identify and resolve customer issues efficiently.
Customer Focus: A genuine commitment to providing exceptional customer service.
Patience and Empathy: Ability to remain calm and understanding in challenging situations.
Teamwork: Ability to collaborate effectively with team members to achieve common goals.

Role:
Customer Service Executive

Department:
Customer Success, Service & Operations

Employment Type:
Full Time,
Timing:
10:00 am to 7:00pm

Role Category:
Customer Success

Education

Any Graduation

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)

Work Location: In person

Application Deadline: 01/01/2025
Expected Start Date: 01/05/2025


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