
Customer Service Executive
2 days ago
Job description
This is a full-time onsite position as a Customer Service Executive, you will be responsible for ensuring customer satisfaction by providing exceptional support and service. Your day -to -day tasks will include handling customer inquiries and resolving issues, maintaining communication channels, and contributing communication channels, and contributing to sales efforts.
**Responsibilities**:
Customer Satisfaction: Ensure exceptional customer satisfaction by providing top-notch support and service.
Inquiry Handling: Address customer inquiries and resolve issues promptly and effectively.
Communication: Maintain open and effective communication channels with customers.
Sales Support: Contribute to sales efforts by providing information and assistance to potential customers.
Required Skills and Qualities:
Excellent Communication Skills: Strong verbal and written communication abilities to interact effectively with customers.
Problem-Solving: Ability to identify and resolve customer issues efficiently.
Customer Focus: A genuine commitment to providing exceptional customer service.
Patience and Empathy: Ability to remain calm and understanding in challenging situations.
Teamwork: Ability to collaborate effectively with team members to achieve common goals.
Role:
Customer Service Executive
Department:
Customer Success, Service & Operations
Employment Type:
Full Time,
Timing:
10:00 am to 7:00pm
Role Category:
Customer Success
Education
Any Graduation
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)
Work Location: In person
Application Deadline: 01/01/2025
Expected Start Date: 01/05/2025
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