Customer Service Executive

2 weeks ago

Hyderabad Telangana, India Harmony United Psychiatric Care Full time

Harmony United Psychiatric Care is a healthcare company based in Florida, USA. We provide outpatient mental health and substance abuse treatment in the state of Florida, USA through networks of clinics and online telehealth platform. We have high quality of mental health professionals in our team including Psychiatrists, Psychologists, Psychotherapist, Nurse Practitioners, Physician Assistants, among others Our providers and medical team prioritize patient care and are well supported by warm and high-quality staff.

We have contracted a company base in Hyderabad, India, Harmony United Medsolutions, PVT. LTD. to provide assistance in the different aspect of operations of our company in the USA.

Job Title: Sr. Customer Service Executive

Job Location: Tolichowki, Hyderabad

**Job Type**: Full time

**Experience**:Looking for 6 yrs to 8 years in International Calling Voice Process Experience only (mandatory)

**Roles and Responsibilities**:

- A customer support teams underlying focus is on problem solving in the short term.
- Support roles generally fall under conflict resolution, responding to tickets, answering phone calls from struggling customers, and responding to all customer concerns.
- Customer support is measured by factors like speed and quality of help received.
- Some of the most important support metrics include average response time, first call resolution, customer satisfaction rating and net promoter score.
- Should have excellent communication in English. (Both written and verbal)
- Should be able to work in night shifts.
- Should have a bachelors or Masters degree (Regular).

**Education**:
Should be a Graduate. (Bachelors in B.Tech with any Stream is preferable)
- Cab Drop Available.
- Fixed Night Shift 4:45 pm to 3:45 am
- Working Days: 4 days (Monday thru Thursday)
- Week Off: 3 days (Friday, Saturday, Sunday)
- Contact# 8447746146

Note: Available to take calls between 5:30 PM to 4:30 AM only from Monday to Thursday.

trlrvNrSRJ

  • Customer Service Executive

    1 week ago

    Kukatpally, Hyderabad, Telangana, India Acintyo Local Oriented Customer Applications Private Limited Full time ₹ 1,80,000 - ₹ 2,94,000 per year

    Job Title: Customer Service Executive (Female Only)Company: ACINTYO LOCAL ORIENTED CUSTOMER APPLICATION PVT. LTDWebsite: Location: B4, IDA 5, Gandhi Nagar Rd, Asbestos Colony, Kukatpally, Hyderabad, Telangana Job Type: Full-timeExperience: 1 - 5 yearsJob Summary:ACINTYO LOCAL ORIENTED CUSTOMER APPLICATION PVT. LTD is seeking a femaleCustomer Service...

  • Customer Service Executive

    1 week ago

    Kukatpally, Hyderabad, Telangana, India Acintyo Local Oriented Customer Applications Private Limited Full time

    **Job Title**:Customer Service Executive (Female Only) **Company**:ACINTYO LOCAL ORIENTED CUSTOMER APPLICATION PVT. LTD **Location**: B4, IDA 5, Gandhi Nagar Rd, Asbestos Colony, Kukatpally, Hyderabad, Telangana -500037 **Experience**: 1 - 5 years **Job Summary**: **Key Responsibilities: - ** - Resolve customer complaints and queries in a professional and...

  • Customer Service Executive

    2 days ago

    Hyderabad, Telangana, India GROWNEXT CONSULTANCY SERVICE Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Role & ResponsibilitiesHandle inbound and outbound customer calls, emails, and chats professionally and efficiently.Resolve customer queries, complaints, and issues within defined timelines.Maintain accurate records of customer interactions and follow up for timely resolution.Coordinate with internal departments to ensure seamless customer service...

  • Customer Care Executive

    2 days ago

    Hyderabad, Telangana, India hyre global service pvt.ltd. Full time

    Position: Customer Care Executive Exp : 2-4 Years Location: Hyderabad [WFO] Shift Timing: Night Shift-5days WFO(NO Cab facility) **Interview Mode: F2F** **Skills**: - Experience in Voice and Non Voice Process - Handling Customer queries - Excellent verbal and written communication - Being Punctual/Well-developed problem-solving skills * **Note:...

  • Customer Service Executive

    2 weeks ago

    Hyderabad, Telangana, India Natural Power Asia Pvt. Ltd. Full time

    **Company**: Natural Power Asia Pvt. Ltd. **Location**: Banjara Hills, Hyderabad **Position: Customer Care Executive** **Experience**: 1 - 3+ Years **Job Summary**: **Key Responsibilities**: - **Customer Interaction and Support**: - Provide accurate and timely information regarding the company's solar products, services, pricing, and policies. - Act as a...

  • Customer Service Executive

    2 days ago

    Hyderabad, Telangana, India Harmony United Psychiatric Care Full time

    **Job Title**: Customer Service Executive **Location**: Hyderabad, Telangana **Company**: Harmony United Medsolutions Pvt. Ltd. **About Us**: **Position Overview**: **Responsibilities**: - Serve as the first point of contact for clients, responding to inquiries and providing information about our healthcare services. - Investigate and resolve escalated...

  • Customer Service Executive

    4 days ago

    Hyderabad, Telangana, India HSBC Full time

    -Job description **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is,...

  • Customer Service Executive

    4 days ago

    Hyderabad, Telangana, India SoftPath consulting Full time

    Hiring for a leading FMCG/ Retail based company! Job Title - **Customer Service Executive** **Job location - Hyderabad** Work Experience - **Minimum 1-2 years’ relevant experience role** **CTC**: - up to 30 k Min. Education - **Graduate** Job Objective - He would be r**esponsible for Employee services - over Phone Calls, mails & Query resolution of...

  • Customer Service Executive

    4 days ago

    Hyderabad, Telangana, India HSBC Full time

    -Job description **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is,...

  • International Customer Service Advisor

    2 weeks ago

    HITEC City, Hyderabad, Telangana, India FRUGES service IT Full time ₹ 3,93,600 - ₹ 5,87,200 per year

    Job description:Organization: Tech MahindraLocation : Hitech CityRoles and Responsibilities:An International Process Job is a job where the executives are assigned to handle the calls from customers in different countries, particularly the U.S, UK, Canada, Australia etc. These jobs include product and service support.Skills Required:Excellent Verbal and...