Support Executive

3 days ago


Surat Gujarat, India DK Infoway Full time

**Full job description:

- **

**Roles & Responsibilities:

- **
- Be able to understand the nature of client issues and resolve them in a timely and efficient manner.
- Self-motivated and be team player.
- Maintain policies and procedures when working with clients and provide appropriate information.
- Document customer interactions and resolutions accurately in the ticketing system.
- Collaborate with the development team to identify and resolve complex technical issues.
- Conduct software testing and provide feedback to the development team.
- Assist in the creation and maintenance of knowledge base articles and user guides.
- Stay up-to-date with the latest software updates and enhancements.

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Leave encashment

Work Location: In person



  • Surat, Gujarat, India InfyOm Technologies Full time

    **More Than Just a Paycheck: Our Extensive Benefits**: **Your **Foundation**: 12 Paid Leaves + 12 Holidays Get Recharged and Celebrate Festivals with your loved ones. Birthday & Anniversary Leaves Time off to celebrate your special days with your family. Annual Compensation Review Your financial growth is also our priority. **Level **Up**: Monthly...


  • Surat, Gujarat, India Destek business pvt ltd Full time

    **We have an urgent opening for Chats Support Executive** **Post** : Chats Support Executive **Location**: Surat **Salary**: Up to 25k per month **Experience**: - 0 to 3 Years **Notice Period** : Immediate Joiner First Preferred **Note**: Must be have English Communication **Job Types**: Full-time, Fresher Pay: ₹12,000.00 - ₹25,000.00 per...


  • Surat, Gujarat, India RISHI JOBS Full time

    **Profile**:Customer Support Executive **Experience: -**min 6 months (even internship experience can be counted) **Salary -** 20-25K per month **Roles**: **Qualifications & Skills**: **Qualification**:Graduation


  • Surat, Gujarat, India Orsa jewels Full time

    **Job Title: Chat Support Executive - WhatsApp Sales** We are seeking dynamic and customer-focused individuals to join our team as Chat Support Executives for WhatsApp sales. In this role, you will be responsible for providing excellent customer service through chat interactions, promoting products, and driving sales on the WhatsApp...


  • Surat, Gujarat, India refrens.com Full time

    Customer Support Executive **Responsibilities**: and issues. - Master all features of our invoicing and payments software to provide accurate and efficient support. - Create and maintain support documents, FAQs, and knowledge base articles for user reference. - Collaborate with the product team to escalate and resolve complex issues. - Ensure timely and...


  • Surat, Gujarat, India Frizty Full time

    **Customer Support Executive (On-Site)** **Location**: Laxmi Enclave 2, Katargam, Surat **Company**: Frizty - A fast-growing D2C personal care brand **Role Overview**: Frizty is hiring a **Customer Support Executive** who will handle customer queries over calls and WhatsApp. You will act as a bridge between the brand and customers, ensuring a smooth and...


  • Surat RS, Surat, Gujarat, India Munim ERP Pvt Ltd Full time

    We are looking For a skilled Sales& Support Executive to join our team. Need to Go Soft Calling to Our clients and need to provide enough info about Accounting Software. Roles & Responsibilities for Sales & Support Executive - Calling potential database and give detailed information about company s product and services - Promoting the services and Customer...


  • Surat, Gujarat, India ADEO DISTINCTIONS & DIMENSIONS PVT LTD Full time

    **Key Responsibilities**: - Issue Resolution: Handle customer complaints with empathy and efficiency, ensuring satisfactory resolutions and maintaining client trust. - Coordination: Collaborate with design and operations teams to relay client feedback and ensure seamless project execution. - Documentation: Maintain accurate records of customer interactions,...


  • Surat, Gujarat, India ADEO DISTINCTIONS & DIMENSIONS PVT LTD Full time

    **Key Responsibilities**: - Issue Resolution: Handle customer complaints with empathy and efficiency, ensuring satisfactory resolutions and maintaining client trust. - Coordination: Collaborate with design and operations teams to relay client feedback and ensure seamless project execution. - Documentation: Maintain accurate records of customer interactions,...


  • Surat, Gujarat, India ADEO DISTINCTIONS & DIMENSIONS PVT LTD Full time

    **Location**: Khatargam, Surat **Key Responsibilities**: - Issue Resolution: Handle customer complaints with empathy and efficiency, ensuring satisfactory resolutions and maintaining client trust. - Coordination: Collaborate with design and operations teams to relay client feedback and ensure seamless project execution. - Documentation: Maintain accurate...