Dialer Operations

1 day ago

Navi Mumbai, India Talific Consulting Services Full time

From 1 to 3 year(s) of experience
- ₹ 4,00,000 - 4,50,000 P.A.
- Navi Mumbai, Mumbai (All Areas)-
or

**Roles and Responsibilities**
- Works on design, implementation, and support activities for Cloud dialer, Avaya and Cisco Telephony Platforms.
- Experience in maintaining and Testing Aspect, Genysis or LiveVox Cloud Dialer, Avaya, Cisco PBX Systems and call recording setup like VoicePrint International and MicroCall.
- Should be aware of US Compliance need and help to provide solution surrounding the compliance requirement.
- Should work to resolve technical issues including system down, intrusion, and performance.
- Must consistently demonstrate solid analytical and troubleshooting skills
- Call flow configuring in XML for complex IVR Systems for inbound setup
- Capable to troubleshoot Dialer / PBX / VOIP / Network related issues and following up with service providers both internal and external during Incident.
- Should be aware of US Compliance need and help to provide solution surrounding the compliance requirement.
- **At least 6 Months Experience Required**:

- ** Comfortable For NAVI MUMBAI Location**

**Comfortable for US Shifts
- 4PM- 1AM**
- Role:_Telecom - Other
- Salary:_ 4,00,000 - 4,50,000 P.A.
- Industry:_Financial Services
- Functional Area:_Engineering - Hardware & Networks
- Role Category:_Telecom
- Employment Type:_Full Time, Permanent
- Key Skills- dialerPBXCiscoavaya pbx- troubleshooting skillsVOIPtelecom engineering- Skills highlighted with ‘‘ are preferred keyskillsEducation
- UG:_Any Graduate

**Company Profile**:
Talific Consulting Services Pvt. Ltd.

Client is dealing with Financial Services ,account receivables and student loan servicing.
- Company Info- X- Contact Company:_Talific Consulting Services Pvt. Ltd.

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