Dialer Operations

Role & responsibilitiesThe Dialer Executive is responsible for managing and optimizing the automatic dialer system to ensure efficient and effective outbound call campaigns. This role includes monitoring campaign performance, minimizing downtime, ensuring compliance with regulatory standards, and supporting the operational team with actionable data...

Role & responsibilities The Dialer Executive is responsible for managing and optimizing the automatic dialer system to ensure efficient and effective outbound call campaigns. This role includes monitoring campaign performance, minimizing downtime, ensuring compliance with regulatory standards, and supporting the operational team with actionable data...

Role & responsibilitiesThe Dialer Executive is responsible for managing and optimizing the automatic dialer system to ensure efficient and effective outbound call campaigns. This role includes monitoring campaign performance, minimizing downtime, ensuring compliance with regulatory standards, and supporting the operational team with actionable data...

Role & responsibilities The Dialer Executive is responsible for managing and optimizing the automatic dialer system to ensure efficient and effective outbound call campaigns. This role includes monitoring campaign performance, minimizing downtime, ensuring compliance with regulatory standards, and supporting the operational team with actionable data...

Post : Dialer Executive - Experience : 2 years - Job Location : Andheri (W) **Dialer Support** - Create dialing strategies and campaigns in line with company - strategy - Continuously innovate to improve the performance of the dialer - Liaise with the technical support team regarding dialer irregularities and maintain a high level of customer service -...

Ensure SLAs & accuracy of all dialer related activity and reporting Monitor Delivery attainment on Real time basis. Capture reasons for performance deviations Assumption management Ensure smooth day-to-day dialer related activity Title Associate - WFM Dialer Location Mumbai - Chandivali Requirement Average Communication Skills (7/10) 4 years of overall...

Role Summary: Make outbound calls using an auto dialer to connect with prospective students. Share basic course details, update call status, and transfer interested leads to admission counselors. Key Responsibilities: Operate auto dialer for high-volume calls Provide course/admission info from a set script Transfer calls to counselors as...

Real-time monitoring of outbound/inbound dialing, importing dialer lists, starting/stopping campaigns, activity communication, adjusting dialing pace, flagging agent behavior to leadership, and ensuring all metrics remain within acceptable ranges - Daily input of all scheduling adjustments in the Workforce Management system. - Regular collaboration with...

Category: ITLocation: Mumbai-NahurDescription: A dialer manager will be responsible for the day-to-day operations of a dialer system. Minimum 8 to 10 years of experienceResponsibilities:1) Real Time Monitoring.2) Data Uploading in Dialler.3) Data reporting and management in Dialler.4) Campaign Creation.5) Understanding of PRI/SIP/Toll Free routing.6)...

Omnichannel telephony engineer plays a pivotal role in ensuring operational efficiency of dialer campaign operations.Key ResponsibilitiesDesigns solution strategies using contact center technology and Omni Channel ACD technology.Assists in designing dialer agent scripting, disposition, and reporting solutions.Collaborates with business development and client...