
Associate- Wfm Dialer
5 days ago
Ensure SLAs & accuracy of all dialer related activity and reporting
Monitor Delivery attainment on Real time basis. Capture reasons for performance deviations
Assumption management
Ensure smooth day-to-day dialer related activity
Title Associate - WFM Dialer
Location Mumbai - Chandivali
Requirement
Average Communication Skills (7/10)
4 years of overall experience with 2 years of Dialer WFM experience
Dialer WFM experience
Sound knowledge of Dialer day to day operation (Data uploading, scrubbing& purging)
Strong communicator and decision maker. Knows preparation of RCA, Proactive management and data presentation
Analytical bent of mind
Education Graduate
Shift Timings Rotational Shift, 6 Days working
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹550,000.00 per year
Schedule:
- Rotational shift
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
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