Associate- Wfm Dialer

An IT Help Desk Technician is responsible for providing technical support and assistance. Must know about Networking, BPO Software, CRM, WFM, Domains, and Call Center Dialers. Roles and Responsibilities Experience with Workforce Management software (performance tracking, reporting) Provide technical support to users by researching and answering questions,...

JOB FUNCTION AND RESPONSIBILITIES: Manage team of or more team members, ensure departmental goals and standards are achieved. Communicate company goal, safety practice and ensure all employees remain engaged. Effectively provide prompt, accurate and professional responses to customer inquiries/grievances at escalation desk.  Ability to prioritize,...

JOB FUNCTION AND RESPONSIBILITIES:Manage team of 13 or more team members, ensure departmental goals and standards are achieved.Communicate company goal, safety practice and ensure all employees remain engaged.Effectively provide prompt, accurate and professional responses to customer inquiries/grievances at escalation desk.Ability to prioritize, work...

**Job Title: Accounts Payable Associate -** **Purpose of Job**: The job holder is responsible for accounts payables at a reputed MNC Nivea India (Sector: FMCG) which includes, foreign payments, banking compliance, employee payments etc, Analytical approach towards work related requirements, attitude / ability of asking right set of questions for...

Designation / Role - Chief Manager - Operations Business Group - Retail Stakeholder Management - Leadership team, Mid-level Management Role Objective Responsible in the daily sales operation targets of the call centre, Responsible for maintaining discipline and absenteeism of team on the floor & monitor shrinkage Managing TLs and gauge sales performance...

Designation / Role- Chief Manager - OperationsBusiness Group - RetailStakeholder Management - Leadership team, Mid-level ManagementRole ObjectiveResponsible in the daily sales operation targets of the call centre, Responsible for maintaining discipline and absenteeism of team on the floor & monitor shrinkageManaging TLs and gauge sales performance and...

Company Description WNS (Holdings) Limited (NYSE: WSr. Executive - WFM - Travel - ISB - WFM - Mumbai - BackfillNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries....

Meets the internal and external SLAsManages the shrinkage and attrition for the teamsDesigns and executes Dialer strategiesAble to design the KPI/KRA in line with the business.Maintain a working knowledge of all current Process guidelinesIdentify improvement opportunities related to the team programs and processesConfirm compliance to all guidelinesRecruit,...

Business FunctionRisk Management Group works closely with our business partners to manage the bank's risk exposure by balancing its objective to maximise returns against an acceptable risk profile. We partner with origination teams to provide financing, investments and hedging opportunities to our customers. To manage risk effectively and run a successful...

Associate, Collection Specialist, Risk Management Group-(WD77426)Business Function Risk Management Group works closely with our business partners to manage the bank’s risk exposure by balancing its objective to maximise returns against an acceptable risk profile. We partner with origination teams to provide financing, investments and hedging opportunities...