Associate- Wfm Dialer

5 days ago


Mumbai, India Big Brain Technology Full time

Ensure SLAs & accuracy of all dialer related activity and reporting
Monitor Delivery attainment on Real time basis. Capture reasons for performance deviations
Assumption management
Ensure smooth day-to-day dialer related activity

Title Associate - WFM Dialer
Location Mumbai - Chandivali

Requirement

Average Communication Skills (7/10)
4 years of overall experience with 2 years of Dialer WFM experience
Dialer WFM experience
Sound knowledge of Dialer day to day operation (Data uploading, scrubbing& purging)
Strong communicator and decision maker. Knows preparation of RCA, Proactive management and data presentation
Analytical bent of mind

Education Graduate
Shift Timings Rotational Shift, 6 Days working

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹550,000.00 per year

Schedule:

- Rotational shift

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**

+91-XXXXXXXXXX



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