Dialer

Role & responsibilities The Dialer Executive is responsible for managing and optimizing the automatic dialer system to ensure efficient and effective outbound call campaigns. This role includes monitoring campaign performance, minimizing downtime, ensuring compliance with regulatory standards, and supporting the operational team with actionable data...

Ensure SLAs & accuracy of all dialer related activity and reporting Monitor Delivery attainment on Real time basis. Capture reasons for performance deviations Assumption management Ensure smooth day-to-day dialer related activity Title Associate - WFM Dialer Location Mumbai - Chandivali Requirement Average Communication Skills (7/10) 4 years of overall...

Required : 1 year of experience in BPO MIS Dialer Salary : Upto 30k Location : Ghansoli Navi Mumbai **Salary**: Up to ₹30,000.00 per month Schedule: - Day shift - Morning shift Ability to commute/relocate: - Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required) **Experience**: - total work: 1 year...

Designation: Dialer Officer Experience: 1-2 years experience required as a Dialer from BPO Background Education : Graduate Working Days : 6 Days Week Offs : Sunday Fixed Off/Alternate 2 Saturdays off Immediate Joiners Only **Salary**: Up to ₹350,000.00 per year Jadwal: - Day shift - Morning shift Tunjangan: - Provident Fund Upah Tambahan: -...

From 1 to 3 year(s) of experience - ₹ 4,00,000 - 4,50,000 P.A. - Navi Mumbai, Mumbai (All Areas)- or **Roles and Responsibilities** - Works on design, implementation, and support activities for Cloud dialer, Avaya and Cisco Telephony Platforms. - Experience in maintaining and Testing Aspect, Genysis or LiveVox Cloud Dialer, Avaya, Cisco PBX Systems and...

Real-time monitoring of outbound/inbound dialing, importing dialer lists, starting/stopping campaigns, activity communication, adjusting dialing pace, flagging agent behavior to leadership, and ensuring all metrics remain within acceptable ranges - Daily input of all scheduling adjustments in the Workforce Management system. - Regular collaboration with...

Experience in Manual TestingMust have Understanding on IVR, Dialer and Contact CenterMust be able to Write Test cases and test scenariosMust be able to write Test cases and test scenariosNP - Immediate Joiners only

Description : - Position : Senior Manager/Chief Manager Center IT & Dialer Operations.- Location : Dadar, Mumbai.- Work Mode : Work from Office.- Experience : 15+ years.Role Overview : We are hiring for our client who is into Corporate wellness services.They are looking for an experienced professional to lead the IT and Dialer Management function for the...

Category: ITLocation: Mumbai-NahurDescription: A dialer manager will be responsible for the day-to-day operations of a dialer system. Minimum 8 to 10 years of experienceResponsibilities:1) Real Time Monitoring.2) Data Uploading in Dialler.3) Data reporting and management in Dialler.4) Campaign Creation.5) Understanding of PRI/SIP/Toll Free routing.6)...

Role Details:IVR Dialer support Overall Job Description: Knowledge on any Dialer and IVR. Knowledge on voice technology and PRI. Skill on IVR development and troubleshooting. Knowledge on integration of dialer with other systems and voice bots etc. Dialling strategy to setup outbound campaign and design outbound campaign strategy. Should be able to create...