Senior Dialer Manager

Role & responsibilitiesThe Dialer Executive is responsible for managing and optimizing the automatic dialer system to ensure efficient and effective outbound call campaigns. This role includes monitoring campaign performance, minimizing downtime, ensuring compliance with regulatory standards, and supporting the operational team with actionable data...

Role & responsibilities The Dialer Executive is responsible for managing and optimizing the automatic dialer system to ensure efficient and effective outbound call campaigns. This role includes monitoring campaign performance, minimizing downtime, ensuring compliance with regulatory standards, and supporting the operational team with actionable data...

Post : Dialer Executive - Experience : 2 years - Job Location : Andheri (W) **Dialer Support** - Create dialing strategies and campaigns in line with company - strategy - Continuously innovate to improve the performance of the dialer - Liaise with the technical support team regarding dialer irregularities and maintain a high level of customer service -...

Role & responsibilitiesThe Dialer Executive is responsible for managing and optimizing the automatic dialer system to ensure efficient and effective outbound call campaigns. This role includes monitoring campaign performance, minimizing downtime, ensuring compliance with regulatory standards, and supporting the operational team with actionable data...

Role & responsibilities The Dialer Executive is responsible for managing and optimizing the automatic dialer system to ensure efficient and effective outbound call campaigns. This role includes monitoring campaign performance, minimizing downtime, ensuring compliance with regulatory standards, and supporting the operational team with actionable data...

Designation: Dialer Officer Location: Mahape - Navi Mumbai Experience: 2-4 years **Roles & Responsibilities**: - 1. Strategize, execute and manage dialer strategy for multiple teams to ensure campaigns are penetrated efficiently and effectively to meet established business goals and client scorecard parameters - 2. Implement a comprehensive dialing...

Real-time monitoring of outbound/inbound dialing, importing dialer lists, starting/stopping campaigns, activity communication, adjusting dialing pace, flagging agent behavior to leadership, and ensuring all metrics remain within acceptable ranges - Daily input of all scheduling adjustments in the Workforce Management system. - Regular collaboration with...

Ensure SLAs & accuracy of all dialer related activity and reporting Monitor Delivery attainment on Real time basis. Capture reasons for performance deviations Assumption management Ensure smooth day-to-day dialer related activity Title Associate - WFM Dialer Location Mumbai - Chandivali Requirement Average Communication Skills (7/10) 4 years of overall...

Job Title: IVR & Dialer SpecialistDescriptionWe are seeking a highly skilled IVR & Dialer Specialist to join our team. The successful candidate will be responsible for implementing and maintaining IVR systems, as well as developing and troubleshooting dialer software.Key Responsibilities:Implement and maintain IVR systems, ensuring seamless customer...

Position: Manager/Senior Manager Call Center IT & Dialer Operations Location: Dadar, Mumbai Work Mode: Work from Office Experience: 1015years Role Overview We are looking for an experienced professional to lead the IT and Dialer Management function for our call center operations. The ideal candidate will be responsible for end-to-end setup, configuration,...