Ticketing Executive

4 days ago

Mumbai, India CL Tech Solutions PVT LTD Full time

**Job Role**: - Ticketing Executive, Mumbai.

**Company**:

- **

We are a SaaS based travel technology platform whose mission is to power the success of travel agents, in particular relatively smaller ones.

**Experience**: - 3 to 5 years
- Should have Understanding of Airline/Aviation/Travel industry.
Should have knowledge of Travel B2B market or any of airlines.
You will be team member of Fare Hawker Group Desk, will responsible for handling of Group Queries (both domestic and International).
Will need to action group queries by coordinating with concern senior person.
Will need to talk to travel agents/ B2C & understand their requirement about group booking & try to match budget for group confirmation.
It should be good in "**Galileo and Amadeus."**

Handling Group Ticketing and Refunds/re-booking of tickets.
Handling airlines ticket booking mails from both internal & external customers.
Handling cases (Query / Request / Complaint / Appreciations).

Dealing with various internal departments/ airlines.
Offering alternative flight & fare solutions where appropriate with the objective of retaining customer's business.

**Salary**: ₹25,000.00 - ₹40,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Mumbai - 400072, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 3 years (preferred)

**Speak with the employer**

+91 8657001923

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