
Helpdesk Executive
4 days ago
Hi,
Greetings for the day
About DEX IT Global Limited,
DEX IT Global Limited, formerly known as NSEIT Limited, is a digital exams and assessments organization. It's a major player in India's digital assessments market. The company provides end-to-end examination services, assessment services, and solutions for digital transformation. Recently, CL Educate acquired the DEX business of NSEIT. We at DEX Conduct online examinations for Government and Privat Sector examinations
Role: - Helpdesk Executive/Customer Service Executive
Years of Experience : 1+yrs
Job Location - Mumbai
Roles and Responsibilities:
- Address and resolve customer complaints or concerns in a professional and professional manner
- Maintain a high level of company product knowledge to effectively answer customer queries
- Collaborate with other team members and departments to ensure customer satisfaction
- Follow company policies and procedures when handling customer requests and issues
**Job Types**: Full-time, Permanent
Pay: ₹16,000.00 - ₹30,000.00 per month
**Benefits**:
- Paid sick time
- Paid time off
- Provident Fund
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- Voice Process: 1 year (required)
**Language**:
- English (required)
Work Location: In person
**Speak with the employer**
+91 09321477015
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