Current jobs related to IT Helpdesk Executive - Mumbai Maharashtra - The Creatif Wagon

  • Helpdesk Support

    2 weeks ago

    Mumbai, Maharashtra, India Quess IT Staffing Full time

    **About Us** “Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest...

  • Helpdesk Executive

    2 weeks ago

    Mumbai, Maharashtra, India CARE INFOTECH Full time

    **Key Responsibilities**: - Assign tickets to the appropriate IT support personnel - Monitor ticket status and ensure timely follow-ups and closures - Communicate effectively with users regarding issue status and resolutions - Maintain records of issues, solutions, and user feedback - Generate reports on helpdesk activities and performance - Coordinate with...

  • Helpdesk Executive

    2 weeks ago

    Mumbai, Maharashtra, India Makoto HR Solutions Full time

    Job Opening in Residential Site **Helpdesk Executive** Location - **Mumbai** - Ram Mandir Budget - **20,000 to 28,000** in hand per month Looking for **Immediate joiner** or 15 Days notice period. Qualification - **Graduate** **Job Description**: -  Making quotation, dealing with vendor  Making DMR,DSR and sending payroll on time.  Creating...

  • IT Helpdesk Executive

    3 days ago

    Mumbai, Maharashtra, India Dixit Infotech Full time

    **About Company** Dixit Infotech Services Pvt. Ltd. is one of India’s leading information technology service integrators and solution providers. Dixit is a fast-paced, dynamic organization. Our pride and glory lie in being a customer-centric and forward-thinking company. 45 years young, our long experience packed with up-to-date trends and knowledge...

  • CRM Helpdesk

    3 weeks ago

    Mumbai, Maharashtra, India Watch Your Health Full time

    Job Title: CRM Helpdesk - Claim Processing Executive - Health Insurance Background    Location: Mumbai   Job Type: Full-time   Experience: Minimum 2 years in the Health Insurance Industry   Qualification: Graduate   Salary: ₹2.75 LPA to ₹3.24 LPA (CTC)   Job Description:   We are looking for a dedicated CRM Helpdesk - Claim Processing Executive...

  • IT Helpdesk Executive

    1 week ago

    Bhayandar, Mumbai, Maharashtra, India Romas Management Services Full time

    Designation: IT Helpdesk Executive Job Location - Bhayandar (West), Mumbai. **Freshers/Experienced: Both can apply** **Salary**: 10000 to 15000 per month. **Responsibilities**: - Coordinating with customers/vendors/engineers - Call management - Taking attendance - Handling escalations - Daily MIS reports - Vendor management/appointments - Desktop...

  • Helpdesk Executive

    2 weeks ago

    Byculla, Mumbai, Maharashtra, India BNBT organisational security services Pvt Ltd Full time

    Helpdesk Executive requirement. 1. Min. 3/4 yers of residential experience 2. ⁠Knowlege of Visitor management App. 3. ⁠Fluent spoken English 5. ⁠Knowlege of Facilities management. 6. ⁠Ready to work between 7am to 9pm in 9hrs shift duty Pay: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Provident Fund Shift: - Day shift - Evening...

  • Female Helpdesk Executive

    15 hours ago

    Bandra, Mumbai, Maharashtra, India CARE INFOTECH Full time

    **Job Title**: **Female Helpdesk Executive** **Location**: **Bandra, Mumbai** **Experience**: **1 to 2 Years** **Salary**: **₹12,000 to ₹15,000 per month** **Job Overview**: **Key Responsibilities**: - **Helpdesk Operations**: - Log, classify, and prioritize helpdesk tickets accurately. - Assign tickets to appropriate technical teams or escalate if...

  • Helpdesk Executive

    1 week ago

    Prabhadevi, Mumbai, Maharashtra, India Crest Property Solutions Private Limited Full time

    **We are looking for helpdesk executive** **Project: - Rustomjee Crown** **Site - Prabhadevi** Key Accountabilities - The Helpdesk Executive is responsible for maintaining club, banquet and complaint management - Maintaining and monitoring office administration, compliant management. Responsible for daily operational activities. - Keep records of vendor...

  • Helpdesk Executive/tele Caller

    2 weeks ago

    Mumbai, India Access Systems Full time

    **Job Location: -Belapur(Navi Mumbai)** **Helpdesk Executive/Telecaller Executive** **Job description**: 2. To follow-up with institutions to make necessary amendments to records. 3. To enter the details of every interaction in the system 4. To capture suggestions received from institutions during query handling and convey the same to Business...

IT Helpdesk Executive

2 weeks ago

Mumbai Maharashtra, India The Creatif Wagon Full time

We are hiring for IT Helpdesk / Support Coordinator position at Vikhroli, Mumbai location
- **Education**:Graduation (mandatory)
- **Experience**: 2 to 3 years
- **Interview Process**:
1st Round : HR (Virtual)2nd Round : Technical (Virtual)Final Round : Technical (Face-to-Face)

Job Timings will be : Shift Timing: 10:00 AM to 6:00 PM Monday to Saturday (2nd and 4th Saturday off)
- **Key Responsibilities**:

- 1. Calls & SLA Management
- Monitor and manage service level agreements (SLAs) related to calls.
- Ensure timely response and resolution of customer queries.
- 2. Resource Management
- Oversee team leave schedules and align resources as per policy.
- Coordinate with engineering teams for smooth operational support.
- 3. Incident Management
- Log, track, and resolve incidents efficiently.
- Collaborate with teams to ensure swift and effective resolutions.
- 4. Scheduled Activities
- Plan and execute scheduled maintenance or service activities.
- Ensure proper documentation and communication of all planned activities.
- 5. Documentation
- Prepare and maintain project documentation, including reports, presentations, and plans.
- Keep records organized and accessible for stakeholders.
- 6. Administrative Support
- Schedule and organize meetings, prepare agendas, and take meeting minutes.
- Maintain project files and other administrative records.
- 7. Project Planning & Tracking
- Assist in developing project plans and schedules.
- Track deliverables, monitor progress, and ensure adherence to deadlines and budgets.
- 8. Communication
- Act as the primary liaison between teams, management, and stakeholders.
- Provide regular project status updates and facilitate effective information flow.

Pay: ₹10,491.97 - ₹28,160.58 per month

Application Question(s):

- Are you comfortable for 15 to 18 K p.m. salary?

**Language**:

- English (preferred)

**Location**:

- Mumbai, Maharashtra (preferred)

Work Location: In person