Customer Satisfaction Desk

2 weeks ago


Kamarhati Kolkata West Bengal, India Aquad Yamaha Full time

**Responsibilities**:
Serves customers by assisting them and imparting service information; resolving product and service problems.

**Job Duties**:

- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
- Enquiry Management

**Basic Skills and Qualifications**:
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking, Date Entry, Phone Skills

SALARY PACKAGE /ANNUM: INR 120,000/ INR 180,000/
- DESIGNATIONS: TELE-CALLERS / FRONT DESK / RECEPTIONIST / HELP DESK / CRE



  • Kolkata, West Bengal, India Pattern Drive Full time

    Open Poddar Nagar, Near South City Mall Kolkata, West Bengal Full-Time 1-2 years Posted 3 months ago Department: Front Desk/Customer Care Designation: Front Desk Executive Interview Type: Normal **Salary**: INR 10000 to 15000 per month Age: 23-28 years Employment Type: In-House Shift: Morning Education Level: Graduate No of Openings: 1 We are looking for a...


  • west bengal, India ITC Infotech Full time

    Job Title: IT Helpdesk Department: Information Technology Location: Kolkata Interview Mode – 1st round virtual 2nd round Face to face Notice period- Immediate joiners to 15days. Position Summary The Help Desk Technician provides front-line technical support to users by diagnosing and resolving hardware, software, and network issues. This role ensures...


  • Kolkata, West Bengal, India Rashmi Metaliks Limited Full time

    **Job Summary**: The Front Desk Executive serves as the first point of contact for visitors and clients, providing a professional and welcoming environment. This role involves managing the front desk operations, handling telephone calls, greeting guests, coordinating appointments, and performing administrative duties to support smooth office...


  • Ballygunge, Kolkata, West Bengal, India Pattern Drive Full time

    **Front Desk Executive**: Ballygunge, Kolkata, West Bengal Full-Time 1-2 years Posted 9 months ago **Department** - : Front Desk/Customer Care**Designation** - : Front Desk Executive**Interview Type** - : Normal**Salary** - : INR 10000 to 15000 per month**Age** - : 23-28 years**Employment Type** - : In-House**Shift** - : Morning**Education Level** - :...


  • Kolkata, West Bengal, India HAHALOLO SOCIAL NETWORK & TRAVEL INC Full time

    Required Skills & qualification: - 3+ years experience as a Front Desk Administration or Receptionist - Well presentable, Provide excellent customer service. - Greet clients and visitors with a positive, helpful attitude. - Excellent written and verbal communication skills. **Salary**: ₹10,000.00 - ₹15,000.00 per month **Experience**: -...


  • Kolkata, West Bengal, India HAHALOLO SOCIAL NETWORK & TRAVEL INC Full time

    Required Skills & qualification: - 3+ years experience as a Front Desk Administration or Receptionist - Well presentable, Provide excellent customer service. - Greet clients and visitors with a positive, helpful attitude. - Excellent written and verbal communication skills. Pay: ₹10,000.00 - ₹15,000.00 per month **Experience**: - Receptionist/Front...


  • Alipore, Kolkata, West Bengal, India Maheshwari and Associates Full time ₹ 15,00,000 - ₹ 18,00,000 per year

    Job Title:Front Desk ReceptionistLocation: [Kolkata -Near Alipore police line]Employment Type: Full-timeExperience Required: [e.g., 2–5 years]Education: B.COMJob Summary:We are looking for a Proven experience in a front desk, receptionist, or customer service role. Excellent communication and interpersonal skills. Proficiency in MS Office (Word, Excel,...


  • New Town, Kolkata, West Bengal, India Ziel Classes Full time

    **Job Title**: Front Desk Executive **Location**: Chinar Park **Job Type**: Full Time **Reports To**: Centre Manager **Job Summary**: We are seeking a confident, personable, and organized individual to join our educational center as a **Front Desk Executive**. This hybrid role involves reaching out to prospective students or parents via phone to promote...


  • Kolkata, West Bengal, India Brainium Information Technologies Pvt. Ltd. Full time

    **Role** - Handle the front desk and maintain visitor records. - Manage administrative chores and organisational tasks. - Create a welcoming, professional environment for clients and customers. **Tasks** - Managing the reception area and ensuring the office is neat and tidy. - Greeting and welcoming clients, customers and visitors courteously and...


  • Bidhannagar, Kolkata, West Bengal, India iMerit Technology Services Pvt. Ltd Full time

    **Job role: Customer Support Tech** **Overview** iMerit is seeking Customer Support Techs to join one of its client in their Service Desk Operations. They are responsible for resolving problems faced by the client’s customers by identifying and analyzing issues and answering questions regarding system use. **Location**: Saltlake, Kolkata **Designation**:...