Front Office Executive

12 hours ago

Hirapur Raipur Chhattisgarh, India HOTEL HEERA HEIGHTS Full time

1. **Reception and Guest Handling**
- Greet and welcome visitors professionally and warmly.
- Direct guests to the appropriate person or department.
- Maintain the visitor logbook (entry/exit).

2. **Telephone and Communication Handling**
- Answer, screen, and forward incoming phone calls.
- Handle inquiries, take messages, or provide information.
- Manage internal communications or announcements when required.

3. **Administrative Support**
- Schedule and coordinate appointments or meetings.
- Maintain office records and manage filing systems.

4. **Front Desk Management**
- Maintain a clean, organized, and professional front desk environment.
- Order and manage office supplies inventory.
- Ensure all front office equipment is functioning properly.

5. **Customer Service**
- Assist clients or customers with basic queries or service information.
- Handle complaints or redirect them to the concerned department.

6. **Coordination Tasks**
- Coordinate with housekeeping, maintenance, and security.
- Support HR/admin during interviews, onboarding, or employee events.

7. **Data Entry and Documentation**
- Enter and update data related to appointments, clients, or office activities.
- Maintain attendance or visitor reports.

**Key Skills Required**
- Excellent communication and interpersonal skills
- Good organizational and multitasking abilities
- Professional appearance and demeanor
- Proficiency in MS Office and basic computer skills
- Calm under pressure and customer-service oriented
- Direct guests to the appropriate person or department.
- Maintain the visitor logbook (entry/exit).

**Job Types**: Full-time, Permanent

Pay: ₹13,000.00 - ₹17,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Internet reimbursement

Work Location: In person

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