Front Office Executive

9 hours ago

Pachpedi Naka Raipur Chhattisgarh, India Nimai Institute of Medical Sciences Pvt Ltd Full time

**Job Description: Hospital Front Office Executive**

**Position Overview**: A Hospital Front Office Executive serves as the first point of contact for patients and visitors, ensuring seamless administrative support and excellent customer service. This role is crucial for maintaining an organized and welcoming hospital environment while coordinating communication between patients, staff, and healthcare professionals.

**Key Responsibilities**:

- **Reception and Patient Assistance**:

- Greet and assist patients, visitors, and staff with a courteous and professional demeanor.
- Provide accurate information regarding hospital services, departments, and schedules.
- **Appointment Scheduling and Management**:

- Schedule and confirm patient appointments using hospital management systems.
- Maintain and update appointment calendars for doctors and other healthcare professionals.
- **Patient Registration and Documentation**:

- Assist patients in completing registration forms and verify their personal and medical details.
- Collect and update necessary documentation, including ID proofs, insurance details, and medical histories.
- **Billing and Payments**:

- Generate bills and provide payment receipts for services rendered.
- Handle cash, card, and online transactions while maintaining accurate financial records.
- **Communication and Coordination**:

- Answer incoming calls promptly and professionally, routing them to the appropriate department or personnel.
- Communicate patient needs or queries to the relevant medical or administrative team.
- **Record Maintenance**:

- Maintain patient records and ensure confidentiality in compliance with hospital policies and legal standards.
- Organize and update patient files, both electronic and physical.
- **Support to Hospital Operations**:

- Coordinate with various departments to ensure smooth workflow and timely service delivery.
- Handle incoming and outgoing mail or courier services.
- **Crisis Management**:

- Manage patient inquiries, complaints, or emergencies effectively and escalate issues as required.
- Provide guidance during hospital safety drills or emergencies.

**Qualifications**:

- **Experience**:

- Minimum 1-2 years of experience in front office roles, preferably in healthcare or hospitality.
- **Skills**:

- Strong communication and interpersonal skills.
- Proficiency in MS Office and hospital management software.
- Ability to multitask and work under pressure.
- Customer-focused attitude with a high level of professionalism.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Overtime pay

Application Question(s):
**Education**:

- Bachelor's (required)

**Experience**:

- total work hospital front office: 1 year (required)

**Location**:

- Pachpedi Naka, Raipur, Chhattisgarh (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Work Location: In person

  • Front Office Executive

    5 days ago

    Raipur, Chhattisgarh, India AV Groups Full time

    **Responsibilities**: - Welcome and greet guests in a warm and professional manner - Handle guest check-in and check-out efficiently - Manage room reservations, cancellations, and modifications using hotel booking systems - Answer phone calls, respond to guest inquiries, and provide information about hotel services - Coordinate with housekeeping, room...

  • Front Office Executive

    2 weeks ago

    Raipur, India Gaurav Garden Full time

    Company Description Gaurav Garden is a luxury resort and event venue situated in Raipur, India. Guests can experience our hospitality with plush rooms and suites, banqueting options, and ample amenities including our signature lap pool and spa. Gaurav Garden offers authentic hospitality, thoughtful service, lavish accommodation, and world-class facilities....

  • Front Office Executive

    2 weeks ago

    Raipur, Chhattisgarh, India capdeal realty care pvt ltd. Full time

    FEMALE ONLY: Position: Front Office Representative Job Summary: The front office representative serves as the initial point of contact for visitors, clients, and customers. They provide exceptional customer service, handle inquiries, and perform administrative tasks to ensure the smooth operation of the front office. **Responsibilities**: Greet and welcome...

  • Chief Executive Officer

    9 hours ago

    Pachpedi Naka, Raipur, Chhattisgarh, India Sumeet Bazaar Full time

    1. **Setting the Company's Vision and Strategy**: Defines the long-term vision and strategic direction of the company, aligning it with market trends and business goals. 2. **Leadership and Management**: provide leadership to the executive team and the entire organization, ensuring effective management practices to achieve objectives. 3. **Business...

  • Back Office Coordinator

    4 days ago

    Pachpedi Naka, Raipur, Chhattisgarh, India NSM DIGIRISK PRIVATE LIMITED Full time

    THE EXECUTIVE SHOULD LOOK AFTER DAY TO DAY WORKING ACTIVITIES OF THE OFFICE AND REPORT TO THE CONCERN BANK / NBFC AND FURTHER REPORT TO HEAD OFFICE. THE CANDIDATE MUST HAVE EXCELLENT COMMAND ON EXCEL AND ENGLISH WRITING SKILLS Pay: From ₹10,000.00 per month Schedule: - Day shift **Experience**: - total work: 1 year (required) **Language**: - English...

  • Front Office Executive

    7 days ago

    Raipur, Chhattisgarh, India Legacy keepers Full time ₹ 18,00,000 - ₹ 36,00,000 per year

    Job Summary: We are seeking a well-groomed and customer-focused Front Office Executive to be the face of our organization. The ideal candidate will manage the reception area, handle all incoming calls and visitors, and ensure smooth front desk operations while maintaining a professional and welcoming environment. Key Responsibilities:Greet and welcome...

  • Executive Assistant to Md

    5 days ago

    Pachpedi Naka, Raipur, Chhattisgarh, India Alishan Green Energy Pvt Ltd Full time

    Job Summary: The Executive Assistant provides high-level administrative support to executives, ensuring efficient operation of the office. This role requires exceptional organizational skills, attention to detail, and the ability to manage multiple priorities. Key Responsibilities: - **Administrative Support**: - Manage and organize the executive’s...

  • Front Desk Receptionist

    9 hours ago

    Pachpedi Naka, Raipur, Chhattisgarh, India ZEQON Full time

    Excellent command of the English language (both spoken and written). - Strong interpersonal skills with the ability to engage with diverse clients and colleagues. - Good personality with a warm, approachable, and professional manner. - Team player who works well in a collaborative environment. - High level of intelligence with the ability to quickly learn...

  • Front Office Executive

    4 days ago

    Raipur, India Mpower Group of Schools Full time

    Looking for a Front Office Executive who is responsible for day to day work for an education industry i.e. for private cbse school. Fresher and experience can apply **Job Types**: Full-time, Regular / Permanent Schedule: - Morning shift Application Question(s): - Can join on immediate basis ? **Education**: - Bachelor's...

  • Front Office Executive

    2 weeks ago

    Raipur, India Secured Security Solutions Pvt ltd Full time

    We are hiring for front office executive. Qualification - Graduate Presentable, Good communication skills required. **Salary**: From ₹13,000.00 per month **Benefits**: - Health insurance - Internet reimbursement - Life insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: -...